Virtual Field Representative - Remote

The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for Client’s products. Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage current office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features of assigned products as well as addressing questions and concerns to ensure appropriate therapeutic use. Furthermore, they will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Vertex programs, pharmacy, and insurance landscapes.
EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Complete assigned disease state and product training, upon approval, within required timeframes to set the standard s, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
Partner with existing Vertex employees to build and execute business plans.
Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data. Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients.
Expected to achieve call activity and adherence goals; as well as brand performance objectives set forth by the Client
Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
Provide feedback and recommendations to team leadership on areas and opportunities for improvement
Comply with all company, PDMA, compliance and regulatory policies and guidelines
Work independently from "remote" home office
Cultivate assigned virtual territory & be accountable for measurable results
All other duties as assigned
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MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Bachelor's degree from an accredited college or university
2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
Pain experience is preferred
Launch experience is a plus
Strong sales aptitude on a highly competitive markets, documented sales results, and a rich understanding of the total office call
Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed
Excellent communication & rapport building skills
Ability to learn complex medical topics, adhere to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes
Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
Stable internet connection adequate to support voice over VoIP calls and virtual call platforms

Skills
Excel

Experience
2+ yrs

Employment type
Full-time

Work arrangement
Yes