Despatch Officer

JOB DESCRIPTION
Despatch & Logistics
Officer
Position Details
Job Title: Despatch & Logistics Officer
Department: Despatch & Logistics
Location: Manufacturing Plant – Perundurai, Erode
Reporting To: Despatch & Logistics Manager / Head – Supply Chain
Grade/Band: O1 / O2 / O3
Employment Type: Permanent
Job Purpose
To ensure efficient, timely and cost-effective despatch of finished goods
by coordinating vehicle placement, loading operations, documentation,
transporters and logistics activities, ensuring customer satisfaction,
inventory accuracy, safety compliance and achievement of daily despatch
targets.
Key Responsibilities
Despatch Operations
Plan
and execute daily despatch activities based on customer orders and
delivery schedules.
Ensure
timely vehicle placement and availability of suitable transport.
Coordinate
with Sales, Planning, Warehouse and Production for material readiness.
Monitor
loading operations and ensure achievement of daily despatch targets.
Ensure
proper loading, stacking, securing and handling of finished goods.
Monitor
vehicle turnaround time and minimize waiting time.
Ensure
FIFO and proper material identification during despatch.
Verify
quantity, product specifications and condition before loading.
Monitor
manpower deployment and loading productivity.
Ensure
effective utilization of vehicles and loading resources.
Logistics & Transportation
Management
Coordinate
with transporters, drivers and logistics service providers.
Ensure
availability of vehicles as per load requirements and delivery schedules.
Monitor
transportation costs, freight rates and vehicle utilization.
Follow
up on vehicle movement and delivery status.
Coordinate
with customers and transporters for delivery-related issues.
Monitor
transit delays, shortages, damages and customer complaints.
Support
route optimization and cost-effective transportation planning.
Maintain
transporter performance records and logistics data.
Documentation & MIS
Ensure
preparation and verification of invoices, delivery challans, e-way bills
and other statutory documents.
Verify
vehicle details, driver details and transportation documents.
Maintain
accurate despatch registers and loading records.
Prepare
daily, weekly and monthly despatch MIS reports.
Maintain
records of tonnage, vehicle utilization, loading productivity and freight
costs.
Ensure
proper documentation of shortages, damages and returns.
Support
reconciliation of despatch quantities with ERP/SAP records.
Safety & Operational
Excellence
Ensure
compliance with plant safety rules during vehicle movement and loading
operations.
Monitor
PPE compliance among loading personnel and drivers.
Ensure
safe forklift operations and material handling practices.

Skills
ERP, SAP, Documentation

Experience
0 - 5 Years

Employment type
Permanent

Work arrangement
No