Procurement Specialist I

Candidates must be able to work in a hybrid capacity in our office location in: Troy, MI
The Procurement Specialist I is responsible for the operational support of our procurement program teams
driving value to our clients through transaction and sourcing processes and working towards delivering our
clients with visibility and insight into their services spend.
Essential Functions:
Operational Support
• Provide support for procurement processes and services spend visibility
• Assist clients with Statements of Work (SOW) and resource assignments
• Maintain and update monthly activity and performance reports.
• Coordinate with suppliers for price, delivery schedules, and project terms.
Customer Service
• Manage primary customer support including quality review and timekeeping/milestone tracking
• Develop and maintain client relationships
• Respond to client questions and escalate issues as needed
Communication and Reporting
• Manage client expectations through proactive communication
• Maintain monthly activity and performance reports
• Engage internal stakeholders for business objectives and technology enhancements
Risk Management
• Identify and coordinate risk situations with management
• Ensure projects are closed in the system at the end of engagements
Bachelor’s Degree preferred
Basic understanding of contract terms and relationships between MSAs, SOWs and Purchase Orders.
Previous experience in client-facing roles or service provider responsibilities
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Proficiency in MS Office and e-Procurement tools

Skills
Procurement, Customer Support, Risk Management, Sourcing

Employment type
Full-time

Work arrangement
Hybrid