Customer Service Assistant

JOB
PROFILE
Job
title
Customer
Service Assistant
Reward
level:
Associates
2
Reporting
to:
Commercial
Manager/ Store Manager
Qualification:
Essential
Preferred
Minimum
12th
Pass
Any
Graduate
Key
Deliverables (Essential
functions & Responsibilities of the Job):
As
a Customer Service Associate at Marks and Spencer, your main role is
to assist customers, maintain store standards, and learn the basics
of store operations. Your key responsibilities include:
1.
Customer Service:
Greet
& Assist Customers:
Welcome customers with a friendly attitude and help them find what
they need.
Understand
Customer Needs:
Listen to customers, understand their preferences, and recommend
suitable products.
2.
Store Standards:
Support
Visual Merchandising:
Help maintain the store’s appearance by following guidelines for
product displays.
Proper
Product Handling:
Ensure products are handled carefully and organized correctly on the
shelves.

Experience
0 - 5 Years

Employment type
Full Time

Work arrangement
No