Village Coordinator

Village Coordinator
ABOUT US
Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is a vibrant and socially responsive non-profit agency that provides permanent housing and vital support services to over 2,000 homeless or at-risk families and individuals in Contra Costa County. Over 40 faith-based communities support our work, although there are no religious requirements or affiliations to receive services.
What are you passionate about?
At Hope Solutions, our mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services. We envision a community where everyone has a place to call home and the opportunity to live with dignity and reach their full potential. We carry out this mission with integrity, respect, compassion, and humility.
TEAM SNAPSHOT
Our team is made up of passionate, mission-driven individuals dedicated to improving lives through housing, supportive services, and community partnerships. Together, we work to help individuals and families achieve housing stability and self-sufficiency. We're excited to welcome others who share our mission. Visit our website to learn more about our leadership team and us.
WHO WE ARE LOOKING FOR:
The Village Coordinator (VC) is responsible for maintaining a safe, calm, and structured environment at Tiny Village Spirit, and ensuring the well-being of youth ages 18–24 as they work toward housing stability and personal development. The Village Coordinator will provide support to Transitional Aged Youth (TAY) residing in Hope Solutions’ transitional housing program by helping them learn and practice independent living skills, deepening and expanding their social networks, and getting them ready to live on their own.
The Village Coordinator plays a critical role in reinforcing expectations, monitoring safety, and providing supportive engagement when needed. This includes conducting routine safety checks, responding to crises or resident needs, reporting facility/maintenance needs immediately, and documenting overnight activity. The role also includes assisting youth with evening routines and modeling respectful, trauma-informed communication.
The goal of TVS is to provide a safe living environment and help participants build the skills needed to live independently. In collaboration with the Program Manager and other staff, the Village Coordinator contributes to an environment that centers youth voice, autonomy, and belonging. All services are delivered through a strength-based, culturally responsive, and trauma-informed lens that reflects Hope Solutions’ core values.
Supervisory Responsibility: None
WHAT WILL YOU DO:
Safety & Community Well-Being:
Create a welcoming, safe, and structured environment for Transitional Aged Youth (TAY) by keeping the site clean, and modeling trauma-informed, strength-based, and culturally responsive practices.
Ensure the overall safety and security of the Tiny Village community by monitoring resident activity, protecting personal belongings, and maintaining shared spaces.
Uphold and reinforce village policies and emergency procedures, including conducting fire drills and responding to crises as needed.
Help maintain clean, organized, and welcoming common areas and living spaces to support a healthy, dignified environment.
Consumer Support:
Build trusting relationships with youth through active listening, consistent presence, and respectful communication that affirms their identity and lived experience.
Offer emotional support as needed and foster a culture of mutual respect, compassion, and personal growth among residents.
Support and oversee daily living activities of participants such as meal preparation, hygiene routines, room cleanliness, and overall upkeep of the shelter (including weekly participant chores), encouraging resident accountability and self-sufficiency.
Regularly prepare community meals.
Transport youth to laundry services, as needed.
Reinforce individualized service plans developed by the team by providing day-to-day encouragement, coaching, and reminders aligned with youth goals.
Monitor and de-escalate behavioral challenges or interpersonal conflict using nonviolent crisis intervention techniques and collaborative problem-solving strategies.
Assist youth with developing life skills including time management, conflict resolution, financial literacy, and basic job readiness.
Assist the youth in searching for and securing housing. This includes understanding leases, meeting landlords, viewing units, executing a lease, transitioning to a new home and neighborhood, moving in, what to do in the first few months in a new home, and planning for sustained success.
Conduct regular rounds and safety checks to ensure the physical and emotional safety of all residents, reporting any incidents or concerns in a timely and accurate manner.
Provide documentation of daily observations, participant interactions, incidents, and service coordination in accordance with agency and program policies.
Organize social and recreational activities for residents.
Assist residents in navigating and accessing vital resources, including medical/mental health support, job readiness programs, and income/benefits assistance, by offering guidance or accompanying them to appointments when needed and appropriate.
Act as a liaison between residents, program staff, and external service providers to ensure seamless communication and coordinated care.
Property Management:
Ensure unit vacancies are filled within 45 days, non-urgent repairs are completed within 2 weeks, and repair costs are kept within annual budget guidelines. Ensure timely and high-quality maintenance of units, overseeing and inspecting work to ensure it is completed to a high standard.
Assist with resident intake/certification/verific

Skills
Documentation

Employment type
Full-Time

Work arrangement
No