Disability Claims Specialist

Job Description:
We are looking for a disability claims specialist to join the team.
Position Responsibilities:
● Analyze policy language, medical, financial, and other claim documentation.
● Apply critical thinking, investigative, and problem-solving skills to make objective claims
decisions.
● Demonstrate resourcefulness in navigating complex situations and utilizing available
tools, systems, and information to find thoughtful, effective solutions.
● Engage in extensive phone communication with customers; comfort and professionalism
in live conversations is essential. Phone interactions are the primary mode of customer
contact.
● Work independently with self-motivation while embracing collaboration when needed.
● Maintain composure and direction in high pressure situations.
● Utilize communication skills to meet the customer’s needs, while demonstrating
empathy, flexibility, responsiveness, and an action-oriented approach.
● Be expected to travel to meet with customers in-person.
● Demonstrate strong verbal skills for real-time conversations and equally strong written
skills for clear, concise, and professional correspondence.
Qualifications:
● Ability to communicate effectively and professionally in writing with a variety of
audiences including customers, as well as medical, financial, legal resources, and other
key stakeholders.
● Bachelor's degree or high school diploma with equivalent work experience.
● Intrinsically motivated with a strong sense of accountability.
● Desire to engage customers with a solution-oriented mindset.
● Strong analytical skills, with attention to detail.
● Ability to navigate multiple systems, resources, and information streams simultaneously.
● Experience with prioritizing with competing deadlines.
● Desire to grow and develop professionally through continuous learning and feedback.
● The company is not currently or in the foreseeable future sponsoring employment-based
visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally
authorized to work in the United States, without the need for employer
sponsorship/support now or at any time in the future.
Compensation:
The compensation for this role is $30.00 per hour.
Important: The successful application submission for the above role(s) will be conditional to
your profile evaluation by our AI system. We can let you know better once you submit your
resume.

Skills
Documentation

Work arrangement
Yes