SuccessFactors Analyst

We’re looking for an experienced SuccessFactors Analyst to support and enhance our PeoplePlus platform across APAC for a 12-month contract. This is a hands-on technical role where you’ll work across system configuration, troubleshooting, reporting, integrations, testing and continuous improvement, while partnering closely with HR, Payroll, IT and external support providers.
What you’ll do
You’ll take ownership of the day-to-day support and ongoing enhancement of our SAP SuccessFactors environment, with responsibilities including:
Configure, maintain and support SAP SuccessFactors across Employee Central, EC Payroll, Learning, Onboarding, Performance & Goals and EC Time Off
Work with stakeholders to identify, scope and deliver system enhancements
Manage ongoing system maintenance and resolve technical and functional issues
Configure workflows, business rules, MDF objects, Foundation Objects, picklists and permissions
Develop and maintain reporting using Story Reports, Canvas Reports and Integration Centre
Support and coordinate customised system integrations
Monitor HR data quality and conduct regular audits to maintain accuracy
Work with external AMS providers, ensuring issues are resolved within agreed SLAs and estimates are appropriately scoped
Support testing and deployment of system changes and enhancements
Provide training and guidance to key users
Maintain accurate system documentation and platform workbooks.
You’re an experienced SuccessFactors professional who enjoys getting into the detail, solving problems and finding better ways for systems to support the business.
Ideally, you’ll bring:
6+ years’ experience working with SAP SuccessFactors, with strong technical and functional capability
Technical experience across EC, ECP, LMS, Onboarding, PMGM and EC Time Off
Strong knowledge of SuccessFactors configuration, reporting and integrations
Experience partnering with and managing external AMS/support providers
A good understanding of HR and Payroll processes and how technology supports them
Strong HR data analysis, reporting and problem-solving capability
An understanding of data flows, integrations, security permissions and organisational structures
The ability to confidently manage stakeholders and competing priorities
Strong communication and documentation skills.
Why this role?
This is an opportunity to join a complex APAC HR technology environment where you’ll have genuine influence of the platform, not simply manage support tickets. You’ll work closely with HR, Payroll, IT, offshore support teams and external SAP/AMS partners, with the opportunity to influence how the platform continues to evolve.
If you’re a hands-on SuccessFactors specialist who enjoys combining BAU support with systems improvement and optimisation, we’d love to hear from you.

Skills
Data Analysis, Payroll, Onboarding, SAP, Documentation

Employment type
Full-time

Work arrangement
No