Data Center Operations Site Manager

Data Center Operations Site Manager
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE is seeking a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business. This is an exciting opportunity to have a significant impact on a key business with considerable growth potential. In this role, you will be an integral part of a team deploying and maintaining solutions that will support a scaling customer base.
This role will be performed onsite in the datacenters, and will oversee operations at both our Enebakk and Rjukan sites in Norway. Travel between both sites will be necessary.
Primary Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Implement and maintain all security and data management protocols as defined by the security architects and system admins
Intimate understanding of the overall system, including the various system components and functionality as required to be an effective operations manager
Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing datacenter solutions
Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of datacenter engagements
Provides business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio across multiple systems, platforms, and applications
Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies
Experience and Skills
Excellent communication skills
Strong collaborator and ability to work well in a team environment
Hands on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
Deep understanding of high-performance computing
Experience working in a production, mission-critical 24x7x365 datacenter environment
Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt
5+ years of team supervision or management
Experience leading diverse, technical, or IT workforce of up to ten employees
BS in Computer Science, IT Management, or equivalent
Fluency in English language is mandatory, Norwegian language will be considered a plus
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Skills
Prototyping