Manager, Demand Planning

The Manager, Demand Planning is responsible for leading demand planning, forecasting, service management, and continuous improvement initiatives to ensure high customer service levels while optimizing inventory and supply chain performance. The role manages a team of Demand Planners and serves as a key leader in the S&OP process, driving forecast accuracy, cross-functional alignment, and service recovery activities.
Key Responsibilities:
Leadership & Team Management
Lead and develop a team of Demand Planners
Establish goals and objectives aligned with business and supply chain priorities.
Coach, mentor, and develop talent while driving accountability for results.
Demand Planning & Forecasting
Own the monthly finished goods forecast.
Lead a cross-functional forecasting process involving Sales, Marketing, Finance, Channel, and Supply Chain teams.
Drive customer collaboration with strategic accounts to improve forecast quality.
Manage the demand planning component of the S&OP process.
Analyze promotions, projects, seasonality, and new product introductions to improve forecast accuracy.
Measure forecast performance and implement continuous improvements.
Utilize customer data to drive accuracy (POS, customer inventory)
Service Management
Lead cross-functional efforts to achieve fill rate and service level targets.
Develop processes that improve end-to-end supply chain visibility and responsiveness.
Identify and mitigate demand and supply disruptions.
Create and execute service recovery plans.
Continuous Improvement
Utilize Lean, Six Sigma, JIT, and 8D methodologies to solve planning issues and eliminate root causes.
Improve forecasting, service, and operational performance metrics.
Lead reporting and analytics capabilities
Drive process improvements across planning, forecasting, and supply chain execution.
Bachelor's degree required; MBA preferred.
8+ years of progressive supply chain experience.
3+ years of people leadership experience.
3+ years of forecasting and demand planning experience.
2+ years of S&OP experience.
Strong analytical and problem-solving skills.
Experience with SAP APO, SAP ECC, forecasting systems, and planning processes.
Ability to influence and communicate effectively with senior leadership.
Proven track record of driving forecast accuracy, service improvements, and cross-functional collaboration.

Skills
SAP

Employment type
Full-time

Work arrangement
No