Regional Manager - Greater Ottawa Region

The Opportunity
We are looking for a Regional Manager to lead and support a portfolio of dental clinics in the Greater Ottawa Region. Reporting to the Senior Director, Operations, this individual will provide hands-on leadership, coaching, and strategic direction to Clinic Managers and Office Managers. As a key operational leader, you will drive performance in patient experience, financial results, operational excellence, and team engagement to ensure exceptional care delivery while supporting sustainable growth.
This is an 18-month contract position that is remote and aligned to our Toronto Support Centre, with regular travel required within the region.
Who You Are
You are an innovative, service-oriented business leader who thrives in a high-growth organization that enables the best to become even better. You bring experience in multi-site operations management, ideally within dental or healthcare, and understand how to balance performance, patient experience, and talent development.
You have a growth mindset, always looking beyond the status quo to improve performance and remove barriers. You are equally comfortable collaborating cross-functionally and leading independently within your region. Driven by excellence, you take pride in developing strong leaders, optimizing operations, and delivering measurable results.
A strong leader who coaches and develops high-performing Clinic Managers
A business-minded operator with strong financial acumen and P&L understanding
A relationship builder who earns credibility with partners and clinic teams
Comfortable leading change and operating in a fast-growing, complex environment
Results-oriented, with a disciplined approach to operational execution
In This Role, You Will
Clinic Leadership and Team Development
Lead, coach, and develop a team of Clinic Managers and Office Managers
Set clear performance expectations aligned to objectives and key results (OKRs)
Build leadership capability and succession strength across the region
Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre
Identify and develop leadership potential within clinic teams
Patient Experience and Quality of Care
Promote a patient-centered culture that delivers consistent, high-quality care
Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives
Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences
Take ownership of escalated patient concerns and support resolution as needed
Ensure ongoing compliance with regulatory requirements and provincial standards
Complete annual facility condition reports in partnership with cross-functional teams
Operational Planning and Execution
Partner with Clinic Managers and Lead Dentists to develop annual goals and execution plans
Analyze key performance indicators to identify revenue growth and operational improvement opportunities
Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management
Implement Support Centre programs, policies, and operational standards
Act as a change agent by helping clinics navigate growth and transformation
Conduct regular clinic visits to reinforce operating standards and identify improvement opportunities
Support the seamless integration of new clinics in partnership with integration and training teams
Financial Performance
Own regional financial performance (P&L)
Coach Clinic Managers on revenue forecasting, budgeting, and workforce optimization
Review and strengthen workforce management, payroll approvals, and cost discipline
Participate in monthly, quarterly, and annual business reviews
Administrative Partnership
Ensure Clinic Managers effectively oversee day-to-day administrative functions
Strengthen collaboration between clinics and Support Centre teams
Promote accountability for payroll, scheduling, reporting, banking operations, and accounts receivable
What You'll Bring
Proven experience in multi-site management, preferably in dental or healthcare
Bachelor’s degree in Business Administration, Health Services Management, Dental Administration, or a related field is considered an asset
Strong leadership, coaching, and mentoring capabilities
Strong financial acumen, including budgeting, forecasting, and KPI analysis
Excellent communication and cross-functional collaboration skills
Knowledge of dental industry regulatory and compliance standards
Agile leadership style with strong prioritization and execution skills
Valid driver’s license and ability to travel frequently within the region
Why Dentalcorp?
Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.
The salary range for this position is $100,000 CAD to $120,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.
Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Skills
Agile, Payroll