Night Manager - Mercure Melbourne Southbank

We are seeking an energetic and enthusiastic Full-Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.
What will you be doing?
Complete audits of daily revenue and postings, making adjustments where needed
Collate paperwork and reports for finance and management
Provide efficient guest services including check in/out, request handling and providing hotel information
Settle and maintain guest accounts, ensuring cashiering is accurate
Maintain strict security procedures to ensure guest confidentiality and safety
Maintain the hotels standard of professionalism
Be analytical and possess an eye for detail
Assist the Operations Manager and General Manager in a variety of check and balance procedures
Assist with Food & Beverage duties as required including food production and service, beverage production and service and cleaning of prep and service areas.
Your Skills and experience include:
Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
Ability to navigate through change and provide quick thinking solutions should problems arise
Clear and confident communication skills – both written and verbal
Knowledge of Microsoft Outlook, Microsoft Office and Opera preferred
Valid RSA & First Aid or willingness to obtain prior to starting
Flexibility to work a 7-day roster on the over night shift

Employment type
Full-time

Work arrangement
No