HR Service Associate

This is a Fully Remote Job
About Our Client:
Independent for over 77 years, this organization provides market-leading services and solutions worldwide, focusing on complex issues such as retirement funding, healthcare financing, risk management, regulatory compliance, data analytics, and business transformation. Their team includes professionals from diverse fields including actuaries, clinicians, technology specialists, and plan administrators, delivering expertise in employee benefits, investment consulting, healthcare, life insurance, financial services, and property and casualty insurance.
About the Opportunity:
The HR SERVICE ASSOCIATE plays a key operational role in managing onboarding, employee changes, and offboarding processes across multiple business groups. This position ensures smooth HR operations by coordinating hiring activities, maintaining HR system data, and serving as a resource for HR policies and procedures, thereby supporting the organization's workforce management and compliance.
Responsibilities:
Assist recruiters and hiring managers with posting compliant and comprehensive job opportunities.
Coordinate background checks and I-9 verifications.
Guide new hires through onboarding, including data processing and facilitating orientation.
Collaborate with IT and hiring teams to prepare for new employees' first day.
Monitor and respond to inquiries via a shared mailbox.
Serve as a resource for HR policies and procedures.
Process employee changes such as promotions and pay adjustments in the HR system.
Handle operational tasks related to employee terminations, including IT coordination and communications.
Audit PTO balances and assist with timesheet entries for employees on leave.
Generate reports from the HR system as needed.
Contribute to drafting and updating standard operating procedure guides.
Perform additional tasks and project work as assigned.
Requirements:
Minimum of 1 year experience in a similar HR capacity.
Working knowledge of HR systems.
Experience or knowledge of HR concepts.
Advanced proficiency with Microsoft 365, especially Outlook, OneNote, SharePoint, and PowerPoint.
Experience working in a professional environment.
Ability to collect, organize, and process information accurately.
Effective verbal and written communication skills across various stakeholders.
Pay Range and Compensation Package:
The overall hourly range for this role is $21.55 to $38.38, with location-specific ranges applicable.
Compensation considers education, relevant experience, qualifications, skills, and certifications.
Full-time, non-exempt role eligible for overtime after 40 hours per week.
Benefits & Perks:
Medical, Dental, and Vision insurance coverage for employees, dependents, and domestic partners.
Employee Assistance Program for confidential support.
401(k) plan with company matching and profit-sharing contributions.
Discretionary bonus program.
Flexible Spending Accounts for dependent care, transportation, and medical expenses.
Paid time off starting from day one, with accrual based on employment status.
Minimum of 10 paid holidays per year.
Family building benefits including adoption and fertility assistance.
Paid parental leave of 11 weeks for eligible employees.
Life Insurance and AD&D fully covered.
Short-term and long-term disability coverage fully paid.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Skills
Data Analysis, Risk Management, HR Operations, Onboarding, Regulatory Compliance

Experience
1+ yrs

Work arrangement
Yes