Associate Business Intelligence Manager

Key Accountabilities
Design and develop complex BI dashboards, reporting tools, and visualizations that support high-impact, strategic decision-making across the Groups & Events domain
Partner with G&E business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
Influence BI strategy, reporting adoption, and upstream data design through strong G&E domain knowledge and business context understanding
Serve as a senior BI developer with full-stack proficiency—translating business needs into intuitive front-end UX and managing connections to semantic layer and data sources
Translate ambiguous business questions into structured, scalable reporting solutions aligned with KPI frameworks and BI governance
Collaborate with semantic layer and data engineering teams to define data model requirements, optimize field structures, and ensure semantic consistency for scalable, self-service reporting
Partner with business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
Lead performance investigations and ad hoc analyses by connecting deep business knowledge with technical capability
Define opportunities for automation and process optimization (e.g., recurring PowerPoint reporting, modular dashboard templates) and lead their implementation to increase BI scalability and delivery efficiency
Mentor and guide junior BI team members by reviewing dashboard logic, sharing best practices, and improving user-centric design across the team
Education
Bachelor’s in Computer Science, Data Analytics, Statistics, or a related technical field, or an equivalent combination of education and work-related experience.
Experience
5–7 years in BI; expert in both front-end UX and backend design logic.
Technical Skills and Knowledge
Expert-level proficiency in Tableau (or equivalent BI tools), with strong capabilities in UX design, dashboard performance optimization, and reusable asset creation
Advanced SQL skills to build and troubleshoot complex queries and support metric development across large datasets
Deep understanding of semantic layer structure, including how joins, hierarchies, and field naming impact business usability and self-service flexibility
Proven ability to translate complex business questions into structured reporting logic, scalable tools, and insight-rich visualizations
Skilled in crafting data stories that support business decision-making, with a focus on executive and strategic use cases
Advanced experience using Python for BI automation and workflow optimization (e.g., automated presentations, scripted content updates)
Strong grasp of IHG’s Groups & Events business, related operational workflows, and key performance drivers, with the ability to translate G&E business needs into effective BI solutions
Acts as a technical and business SME within the BI team—coaching peers, setting standards, and influencing tool and metric adoption

Skills
Python, SQL, Data Analysis, Tableau, UI/UX Design