Delivery Expert (02801) - 2205 E. Oakland Ave.

We're looking for a detail-oriented and efficient Delivery Expert to join our team at our Bloomington location (2205 E. Oakland Ave.). In this role, you will be responsible for ensuring timely and accurate delivery of packages and goods to our customers while maintaining the highest standards of professionalism and customer service. As a Delivery Expert, you will be the face of our organization, and your commitment to excellence will directly impact customer satisfaction and operational success.
Plan and optimize delivery routes to maximize efficiency and minimize delivery times
Execute daily deliveries to multiple locations while maintaining accurate records and documentation
Communicate professionally with customers regarding delivery schedules, special instructions, and any delivery-related concerns
Inspect vehicles for mechanical issues and perform routine maintenance checks before each shift
Utilize delivery management systems and GPS technology to track shipments and navigate routes effectively
Handle packages with care, ensuring items arrive in excellent condition and meet customer expectations
Resolve delivery challenges and exceptions in real-time, including rerouting and customer communication
Maintain organized records of deliveries, signatures, and customer feedback
Adhere to all safety protocols and traffic regulations while operating company vehicles
Collaborate with the logistics team to address operational issues and improve delivery processes
Proven experience in delivery operations, logistics, or a similar customer-facing operational role
Strong time management skills with the ability to manage multiple stops and prioritize deliveries
Excellent communication and interpersonal skills with a customer-focused mindset
Proficiency with delivery management software and GPS navigation systems
Valid driver's license with a clean driving record
Physical capability to lift, carry, and load packages weighing up to 50 pounds regularly
Demonstrated problem-solving abilities and adaptability in fast-paced environments
Attention to detail and organizational skills
Preferred experience with inventory tracking systems and last-mile delivery operations
Preferred knowledge of route optimization techniques and delivery logistics best practices

Skills
Documentation

Employment type
Full-time

Work arrangement
No