Senior Project Accountant

The Senior Revenue Accountant is responsible for maintaining accurate project setups, resource assignments and cost coding; documenting project administration procedures; managing the OpenAir support inbox; and coordinating timely timesheet submission and approval. The role supports consistency across OpenAir, NetSuite and Salesforce and ensures project administration activities comply with established policies and procedures.
Key Responsibilities:
Project Setup and Resource Administration
Create and maintain customer projects, ensuring accurate assignment of resources, costs, tasks and milestones.
Assign the appropriate timesheet modules and revenue categories to each project.
Review existing projects to verify resource assignments, obtaining clarification from Project Managers where required.
Validate project cost coding against NetSuite and Salesforce to ensure consistency across systems.
Ensure project revenue and cost of goods sold (COGS) are aligned by department, product and business unit.
Refine project templates to maximise automation and standardise new project creation.
Process Documentation and Standardisation
Develop and maintain a comprehensive standard operating procedure (SOP) for project creation and maintenance.
Document input sources, processing steps and requirements for creating projects associated with a Statement of Work (SOW).
Provide clear instructions for assigning resources, costs, tasks and milestones.
Document procedures for non-standard contracts and project changes arising from updates in Salesforce.
Define validation checks to confirm the completeness and accuracy of project setups.
Establish clear escalation procedures for conflicting or incomplete information.
Maintain documentation that enables a new team member to perform project setup activities consistently.
OpenAir Support Administration
Manage the OpenAir support inbox and process requests accurately in accordance with established policies and procedures.
Review requests for completeness and resolve outstanding questions before taking action.
Validate requested changes against applicable procedures before processing.
Review completed actions for accuracy to minimise errors and rework.
Escalate unresolved issues and procedural exceptions through the appropriate channels.
Timesheet Administration and Month-End Coordination
Coordinate timesheet submission and approval by end of day on Business Day 3.
Monitor outstanding timesheets and follow up promptly with resources and their managers through Microsoft Teams.
Verify that hours are recorded accurately against the appropriate projects and categories.
Confirm billable hours before processing proxy approvals.
Minimise proxy approvals through timely coordination with designated submitters and approvers.
Follow through on outstanding items to ensure no unsubmitted or unapproved timesheets remain at month-end.
Key Working Relationships
Project Managers
Project resources and timesheet approvers
Finance and Revenue Accounting stakeholders
Internal users submitting OpenAir support requests
Working knowledge of OpenAir, NetSuite and Salesforce relevant to project administration and cost coding.
Understanding of project resource allocation, timesheet administration, revenue categories and COGS alignment.
Ability to prepare clear, practical process documentation.
Strong attention to detail and accuracy in system updates and validation activities.
Effective communication, follow-up and issue-resolution skills.
Ability to prioritise activities and meet established month-end deadlines.
#LI-YG1

Skills
Salesforce, Accounting, Documentation

Employment type
Full-time

Work arrangement
Hybrid