Sr. Manager, Program Management

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
The Royal Caribbean Group’s IT - Shipboard Newbuild Team has an exciting career opportunity for a full time Sr. Manager, Program Management reporting to the Director, Program Management.
The position is onsite and based in Miramar.
Applicants must be legally authorized to work in the location where this position is based. The position is not eligible for immigration or work-visa sponsorship now or in the future.
What does the IT - Shipboard Newbuild Team do?
The IT Team at Royal Caribbean Group supports the technology infrastructure, systems, and services that enable secure and reliable business operations. The team manages platforms, applications, networks, end-user support, data, and security capabilities, partnering with business and operational teams to improve productivity, strengthen reliability, protect information, and deliver technology solutions that support employees, guests, ships, and destinations.
How you can make an impact:
The Senior Manager, Program Management - Private Destination leads the program and project management team that delivers technology for Royal Caribbean Group's land-based hospitality products: hotels, resorts, waterparks and beach clubs.
The role is accountable for end-to-end delivery of the Private Destination GET construction portfolio, on schedule, within budget and to quality. It owns schedule performance, budget, risk management, program oversight, execution planning and the full delivery function, from intake and requirements through build, integration, testing, go-live and handover to operations.
The Senior Manager partners with Product, Private Destination, Product Construction and Design, Architecture, Engineering, Logistics and GET Finance, and with external construction, design and technology partners. The role presents portfolio status, risks and decisions to Vice President level and above.
What your day-to-day will look like:
Own end-to-end delivery of the GET construction portfolio for hotels, resorts, waterparks and beach clubs, ensuring projects are completed on time, within scope, within budget and to quality.
Own the full delivery lifecycle: intake, planning, design and integration, build, testing, readiness, go-live and handover to operations.
Lead capability requirements for each site's business model and integration needs with product owners, architects and operations.
Lead design and integration activities between GET and RCG's internal and external partners, including construction contractors, MEP engineers, turnkey suppliers and outfitters.
Set and maintain integrated master schedules for each site, aligned to construction milestones and opening dates.
Track critical path, dependencies and handoffs between IT, construction, product and operations; escalate and recover slippage early.
Define go-live and operational readiness criteria and confirm they are met before opening.
Manage the annual budget across multiple programs and projects (budget responsibility of $2M-$30M), including expenditures, spend analysis, variance reporting and forecasts.
Develop controls and metrics that keep projects on budget, and report performance against budget KPIs.
Partner with GET Finance on labor forecasting, capital and expense treatment, and reporting.
Define optimization opportunities to manage cost and realize anticipated benefits.
Establish and run risk, issue, dependency and change-control processes across the portfolio.
Identify delivery, vendor, schedule, cost, security and compliance risks early;