Retail Store Associate

This is a part-time position and is not benefit eligible.
Summary: Primary objective is to provide the best possible customer service to meet the needs of our customers.
Duties:
Communicate with customers by phone, fax, and email concerning orders, returns, shipments and products
Stock shelves, counters, or tables with merchandise
Provide pricing on merchandise
Assist customer in filling orders
Provide color matches
Determine customer bills (including discounts), and accept payment from customer
Remove and record amount of cash in register at end of shift
Keep record of sales, prepare inventory of stock, and order merchandise
Keep the showroom clean and orderly on an ongoing basis
Make changes to or cancel orders/backorders
Initiate orders for replacements parts and/or for correcting errors (shortages, wrong item shipped, etc.)
Fill out forms and determine charges for service requested
Solicit sale of new or additional services
Handle irate customers in a professional manner
Process store negatives in a timely manner
Transfer retail stock to the warehouse as needed and in a timely manner
Assist contractors with orders and deliveries to job sites
Qualifications:
Individual must be a strong team player with excellent interpersonal skills, strong written and oral communication skills as well as proven customer service. Must be able to work under minimal supervision, manage multiple tasks and interact with others in a professional manner.
Education Requirements:
Position requires a High School Diploma or GED; one or more years of previous retail or customer service experience preferred.
Preferred Skills:
Working knowledge of computers and various computer programs
Physical Demands
To perform this job successfully, an individual:
Must be able to perform each essential duty satisfactorily
Required to talk and hear, and use hands to finger keyboard, telephone and handle other objects
Frequently required to walk, sit, and reach with hands and arms
Vision required for this job includes close vision (clear vision within 20 inches)
Must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pound
Stoop, kneel, crouch, or crawl, and to ascend and descend stairs
Required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
The employee is occasionally required to sit and climb or balance.
Fargo Glass & Paint is an equal opportunity employer and drug-free workplace. We participate in E-Verify.

Employment type
Part Time Regular - Non-Union

Work arrangement
No