Public listing

Executive Assistant

ServiceNow Santa Clara, CALIFORNIA, United States
  • Work modeNo
  • EmploymentFull-time
  • ListedPosted 6 hours ago
  • SourceSmartrecruiters

Role overview

About the role

Description supplied by the original job listing.

What you get to do in this role:
- “Calendar is the anchor”: Lead strategic calendar management for the leader,
curating meeting options, flagging conflicts, and providing clear recommendations
to enable fast, well-prioritized decisions.
- Act as gatekeeper for the leader’s time, applying strong business and finance
judgment to triage inbound requests, resolve conflicts proactively, and protect
focus time and peak periods (e.g., quarter-end, board prep, planning cycles)
- How we will set you up for success: you are a key part of the Team, within a hightrust environment. Your voice counts and carries weight in driving prioritization.
- Cultural fit and chemistry: Complementary to the exec’s style with high trust and
direct, honest feedback both ways.
- Principles are clear and defined upfront. Example: Meeting with Board members / CLevel comes first, Investors call as 2nd customers as a 3rd, Interviews as a 4th, internal as a 5th etc.
- Coordination across time zones. The Leader works with a global team.
- Judgment and discretion: Handles sensitive information with absolute confidentiality and knows what to escalate vs. handle solo.
-Ensure Leader maintain a healthy/ sustainable schedule – be the voice of reason
when needed. Protect focus blocks and align the schedule with business goals.
-Execute and coordinate team events and meetings, partnering with the Chief of
Staff to drive Strategic Finance’s community and culture
-Assist leadership and organizations by optimizing the usage of time. Make
decisions on short-term priorities and work activities.
-Arrange all travel to ensure consistency within company procedures and
support the organization in obtaining necessary travel
documents, including Visa/passport, while maintaining Leadership expenses/credit
card reconciliation.
-Coordinates teamwide events (offsite, lunches/dinners, etc.)
-Identify issues within the organization and initiate or facilitate solutions. Diplomacy
and influence to ensure smooth cadence.
-Assist internal departments with the setup of new hires, including internal
processes, tools, expense reporting, and travel systems
-Compile, prepare, and process Leadership expenses and credit card reconciliation
where needed.
To be successful in this role you have:
-10+ years’ experience supporting VP level
- Confidentiality is a must have (i.e., support Finance
and Senior Leadership interactions). Experience handling confidential materials.
- Ability to remain calm under pressure: “Keep calm and carry on”.
- High level of professionalism in writing and verbal communication. Being formal
matters.
- Diplomacy: Handles conflict, difficult personalities, and “no” messages with tact
and emotional intelligence
- Stakeholder management: Acts as an ambassador for the exec, builds trust with the
team and keeps a strong “lay of the land” on dynamics and politics.
- Understanding of the stakeholders (i.e., customers vs. Internal senior leaders, etc.).
- Reactivity during normal working hours
- Highly organized with exceptional communication skills and ability to manage
a variety of high-priority projects from multiple management and professional levels
- A strong bias toward action
with a proactive, solution-oriented mindset, demonstrating judgment in calendar
prioritization, and the
-Proficient in Zoom, Microsoft Office suites
(Word, Excel, PowerPoint, Outlook), Box, Concur.
For positions in this location, we offer a base pay of $104,400 - $155,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Skills
Excel

Employment type
Full-time

Work arrangement
No

Skills from the listing

  • Excel

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