Apartment Maintenance Manager

We are hiring an Apartment Maintenance Manager for our apartment community One Greenway in Boston, MA.
As an Apartment Maintenance Manager, you will lead the maintenance operations of the community, oversee service team performance, and ensure residents receive outstanding service while maintaining the quality, safety, and appearance of the property.
Learn more about the community here: One Greenway
What We Offer
AIR Offers a Competitive Compensation and Benefits Package Designed to Reward Performance and Support Your Success, Including:
Expected annual salary of $80,000 - $90,000, based on skills and experience + 15% target bonus opportunity
Monthly customer service satisfaction bonus of up to $250
100% apartment rent discount
Additional benefits below
What You Will Do
Lead, coach, and develop a maintenance team
Deliver exceptional service to residents and team members
Oversee all aspects of property maintenance, including service requests, preventative maintenance, apartment turns, and vendor management
Identify and communicate maintenance and capital improvement needs
Ensure compliance with company policies, safety standards, and regulatory requirements
Manage operating budgets while maintaining high-quality service and property standards
Support emergency response efforts and participate in an on-call rotation
Who You Are
A collaborative leader who enjoys building and developing high-performing teams
Customer-focused and committed to delivering exceptional resident experiences
Organized and able to prioritize competing responsibilities
Solution-oriented with strong troubleshooting and problem-solving skills
Detail-oriented and focused on maintaining high property standards
Dependable, proactive, and results-driven
What You Have
At least 3 years of maintenance and facilities management experience within multifamily property management
Previous experience leading and developing maintenance teams
Strong knowledge of building systems, preventative maintenance, and apartment turns
Ability to manage vendors, budgets, and multiple priorities effectively
Reliable transportation
Ability to work a flexible schedule, including evenings, weekends, and on-call rotations as needed
Ability to regularly lift, move, and operate maintenance tools, equipment, and materials
Ability to read, write, and speak English

Skills
Vendor Management

Employment type
Full-time

Work arrangement
No