Global Service Supply Planner

Position: Global Service Supply Planner
Company: Edwards Korea Ltd
Division: Semiconductor Service Division
Business Area: Vacuum Technique
Functional Area: Supply Chain/Logistics
Mission and Purpose:
The Global Service Supply Planner plays a critical role in supporting the supply chain infrastructure that enables Edwards to achieve its business, operational, and financial goals across the global Services sector. This position works closely with the Global Service Supply Planning Manager to execute key supply chain tasks across Edwards worldwide, acting as a crucial bridge between Customer Centers, Product Companies, and Distribution Centers. The role ensures that factory capacity and inventory positioning are optimized to meet customer demand within competitive lead times, delivering consistent, world-class service to customers globally.
This key position maintains close collaboration with customer account teams to integrate their requirements seamlessly into the operational planning process. Responsibilities include setting stock objectives, planning production schedules, monitoring inventory levels at regional distribution centers, and adjusting production and replenishment plans as needed to meet regional demands. Additionally, this role supports initiatives to enhance delivery performance and customer satisfaction.
Main Responsibilities:
Planning & Inventory Sizing: Support inventory planning and re-profiling across global hubs and distribution centers to meet availability targets and service requirements. Coordinate inventory adjustments with Product Companies and supply sites to minimize disruption while balancing business needs.
Freight & Logistics Optimization: Conduct regular reviews of freight modes and logistics flows to optimize inventory placement and achieve cost efficiencies. Collaborate with logistics teams to strike an effective balance between service levels and transportation costs.
Supply Deviation Management: Proactively monitor supply conditions and manage deviations such as emergency changes, shortages, and unexpected demand shifts. Analyze supply issues leveraging data on inventory, demand, and lead times to diagnose root causes and propose corrective actions. Escalate critical risks and business impacts promptly to management and stakeholders.
Supply Allocation Management: Coordinate allocation of limited supplies across Product Companies, Distribution Centers, and global hubs to ensure equitable and optimized distribution that meets global service demand.
Process Improvement & Project Support: Partner with Service Operations and cross-functional teams to support continuous process improvements and project implementations. Contribute to defining requirements for enhancements in planning and forecasting processes.
Inventory Monitoring & Control: Regularly monitor and analyze inventory levels across Global Distribution Centers. Collaborate with regional supply chain teams to align on inventory ownership, targets, and net working capital objectives, ensuring efficient stock control.
Supply Review & Stakeholder Coordination: Participate in regular supply review meetings with hubs, Product Companies, and Distribution Centers. Track and report supply constraints, key performance indicators, and follow-up actions to maintain supply chain transparency and responsiveness.
KPI Reporting & Performance Tracking: Prepare and disseminate regular KPI reports to provide visibility into service supply chain performance. Support performance analysis activities and proactively identify risks or opportunities for improvement to the Planning Lead.
Planning Data & Exception Management: Identify and resolve planning gaps and exceptions related to spare parts within the assigned Global Distribution Center scope. Ensure data accuracy and completeness to facilitate effective supply execution.
New Brand Integration & Supply Chain Readiness: Support the integration of newly acquired brands into the Edwards Service Supply Chain by coordinating setup of planning processes, system configurations, master data readiness, stakeholder alignment, and operational transitions.
Knowledge and Experience:
3 to 5 years of planning experience in a global manufacturing environment with strong logistics and supply chain management knowledge.
Advanced data analysis skills, particularly with numerical data to support decision-making.
Proficiency in MS Office, especially Excel, to manage complex data and reporting requirements.
Experience with SAP ERP systems for supply chain management.
Fluent written and verbal communication skills in English.
Willingness and ability to travel internationally as required.
Preferred experience with Power BI and Python for data visualization and automation.
Soft Skills:
Excellent communication skills, including reporting, leading meetings, and fostering effective interpersonal relationships.
Ability to work independently and take initiative in a dynamic environment.
Open to change and quick to learn and adapt to new technologies and processes.
Highly motivated to drive continuous improvement and innovation.
Strong organizational skills with the ability to prioritize tasks and respond promptly to internal customer requests.
Why Join Edwards?
At Edwards, you will be part of a global leader in vacuum and abatement solutions, dedicated to innovation, excellence, and sustainability. Joining our team means collaborating with talented professionals worldwide who are passionate about supporting critical operations in the semiconductor and other high-tech industries. We offer a dynamic work environment that supports professional growth, continuous learning, and meaningful contributions to our customers' success.
We are committed to diversity, equity, and inclusion and welcome applicants from all backgrounds to join our mission-driven team.
If you are a detail-oriented planner with a passion for optimizing supply chains and delivering exceptional service to customers worldwide, we invite you to apply and help us shape the future of global service supply planning.

Skills
Python, Data Analysis, Power BI, Excel, Process Improvement, Supply Chain Management, ERP

Experience
3-5 yrs