Member of Technical Staff, Forward Deployed

ABOUT THE ROLE
Join a small, senior team at an AI company building agents for industrial operations. In this customer-facing engineering role, you will deploy solutions in customer environments and bring field insights back to the product team.
WHAT YOU'LL DO
- Work with customers to onboard their data, run demos and proofs of concept, and deploy the platform across industrial sites.
- Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems.
- Design clean, practical interfaces for industrial operators.
- Lead workshops and training sessions to support customer adoption.
- Turn customer feedback into actionable product improvements.
WHAT WE'RE LOOKING FOR
- At least 3 years of full-stack engineering experience, including embedding with enterprise customers and translating their needs into technical solutions.
- Production experience with Go and TypeScript, and experience shipping LLM-powered and backend systems.
- Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines.
- Familiarity with technologies including Node.js, React, Postgres, and LLM APIs.
- Strong communication skills, including the ability to explain technical concepts to non-technical stakeholders.
- Willingness to travel regularly to customer sites.
COMPENSATION & BENEFITS
Base salary range: $180,000 to $350,000 annually.
LOCATION
On-site in New York, New York, United States. Regular travel to customer sites is required.

Skills
JavaScript, TypeScript, React, Node.js, AWS, Azure, Docker

Experience
3+ yrs

Employment type
FullTime

Work arrangement
Yes