Payment Operations - Analyst

Join a team supporting JPMorganChase’s growing presence in Indonesia. You will help meet local regulatory requirements, maintain accurate client and banking records, and support reliable operations. This role offers the opportunity to build your regulatory reporting experience while contributing to process and control improvements.
As an Analyst in Regulatory Reporting Operations, you will prepare regulatory reports for Indonesian authorities and support related operational activities. You will maintain client information, complete nostro reconciliations, respond to audit requests, and help implement regulatory and policy changes. You will work with internal teams and local banking partners to meet deadlines, resolve issues, and support the branch’s growth.
Job responsibilities
Prepare reports for Indonesian authorities, including Bank Indonesia, the Financial Services Authority, and the Financial Transaction Reports and Analysis Center, in line with applicable requirements and deadlines.
Review client documents against banking system records and maintain account and authorised signatory information.
Reconcile nostro accounts, investigate breaks, and maintain counterparty and static data.
Respond to internal and external queries, escalating unusual issues promptly.
Provide records and supporting information for audit requests.
Update procedures to reflect regulatory or process changes and improve controls.
Support implementation of new or revised regulatory requirements and internal policies.
Contribute to local and regional projects, including system testing and user acceptance testing.
Maintain required records and files in line with procedures.
Required qualifications, capabilities, and skills
Bachelor Degree
Minimum 2 years of banking operations experience.
Working knowledge of banking operations, procedures, and accounting.
Strong attention to detail and ownership of assigned work.
Ability to identify issues, take appropriate action, and escalate risks promptly.
Clear communication skills and ability to work with internal stakeholders.
Ability to manage multiple tasks and meet deadlines.
Adaptability when processes, systems, or requirements change.
Proficiency in Microsoft Office, including Excel and PowerPoint.
Preferred qualifications, capabilities, and skills
Working experience in regulatory reporting.
Experience with nostro reconciliations.
Familiarity with Microsoft Access or macros.

Skills
Excel, Accounting