Spa Receptionist

Pullman Auckland is seeking a talented and passionate Spa Receptionist who is eager to develop their skills and grow within a luxury hotel environment.
As our Spa Receptionist, you will:
Deliver exceptional and personalised service to every guest visiting Luxe Spa, the fitness centre, pool and wellness facilities, ensuring a memorable experience at every interaction.
Manage guest enquiries, treatment bookings and reservations with professionalism and attention to detail.
Recommend and upsell spa treatments, retail products and wellness experiences, tailoring solutions to meet each guest’s individual needs.
Maintain the presentation and cleanliness of all spa and wellness areas, including treatment rooms, the gym, pool facilities and guest spaces, ensuring they consistently reflect our luxury standards.
Build rapport with guests and contribute to creating a welcoming, relaxing and rejuvenating environment.
This is a fantastic opportunity for someone who is passionate about wellness, guest service and creating exceptional experiences in a premium hospitality setting.
Whilst talent and attitude are our primary requirements, you will also bring:
Previous experience in a spa, beauty, or hospitality environment.
A genuine passion for delivering exceptional guest experiences and creating memorable moments for every guest.
Exceptional personal presentation
Excellent communication skills, with the ability to build rapport with a diverse range of guests.
Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Flexibility to work a rotating roster, including weekends, public holidays and evening shifts as required.

Employment type
Part-time

Work arrangement
No