Assistant General Manager

The successful candidate will work closely with the General Manager to lead Rooms Division and Food & Beverage operations, drive commercial performance, develop the team and deliver exceptional guest experiences.
Key Responsibilities:
Oversee daily hotel operations across Rooms and Food & Beverage.
Drive commercial performance, focusing on revenue growth, profitability, cost control and achieving financial targets.
Identify new business opportunities and develop creative sales initiatives, promotions and F&B concepts.
Maximise revenue opportunities during Wembley Stadium and OVO Arena events and outside of events days
Support revenue management, pricing strategies, occupancy optimisation and upselling initiatives.
Lead, motivate and develop high-performing teams with a strong commercial mindset.
Monitor KPIs, budgets, guest satisfaction and operational performance.
Maintain excellent brand standards and guest experiences.
Support the General Manager in business planning and strategic decision-making.
Minimum 2 years' management experience at Head of Department level within a hotel.
Strong Rooms Division knowledge, including Front Office, reservations, housekeeping and guest experience.
Food & Beverage operational knowledge, including restaurant and bar operations, service standards, cost control and profitability.
Legal right to work in the UK.
A creative and innovative approach to developing guest experiences, promotions, F&B concepts and revenue opportunities.
Strong commercial awareness, leadership and problem-solving skills.
A hands-on management style and the confidence to lead and support multiple departments.

Employment type
Full-time

Work arrangement
No