People & Culture Coordinator

Key Responsibilities
Colleague Experience & Culture
Support thoughtfully curated colleague engagement initiatives, celebrations, and recognition programs that reflect Sofitel’s art de vivre.
Maintain the People & Culture event calendar, ensuring timely execution of holidays, cultural moments, and diversity-focused programming.
Assist with internal recognition programs such as Heartist of the Month, including nominations, tracking, communications, and presentation materials.
Ensure colleague-facing People & Culture communications and boards are current, polished, and aligned with Sofitel brand standards.
Recruitment & Talent Journey
Support recruitment activities and applicant tracking systems, ensuring a seamless, elegant, and professional candidate experience.
Coordinate onboarding and integration plans for new hires, with particular attention to leadership and early-career talent.
Ensure all pre-employment and new hire documentation is completed accurately, confidentially, and in a timely manner.
Coordinate union job postings and required correspondence with care, precision, and compliance.
Induction & Onboarding
Help deliver a warm, refined onboarding experience that makes new colleagues feel welcomed, prepared, and inspired.
Support orientation sessions alongside People & Culture leadership.
Maintain accurate, organized, and confidential colleague files in accordance with Sofitel and legal standards.
Benefits, Compliance & Colleague Support
Serve as an approachable and knowledgeable resource for colleagues seeking guidance on benefits, policies, and People & Culture programs.
Support benefits enrollment, life events, and coverage changes with empathy and attention to detail.
Assist with leave of absence documentation and agency submissions.
Maintain clear, accessible benefits and policy resources for colleagues.
People & Culture Operations
Support daily People & Culture operations, including reporting, correspondence, data entry, and documentation.
Maintain HR systems and colleague records with exceptional accuracy, discretion, and organization.
Assist with job description updates and organizational documentation.
Create colleague name badges and identification in line with Sofitel presentation standards.
Health, Safety & Wellbeing
Support workplace health, safety, and wellbeing initiatives, ensuring compliance with local regulations and Sofitel standards.
Participate in safety trainings, fire drills, and emergency preparedness programs.
Assist with tracking safety training and compliance documentation in partnership with Security leadership.
What You Bring
Diploma or degree in Human Resources, Hospitality Management, or a related field.
1–2 years of experience in HR, hospitality, or a service-oriented administrative role (internships and hotel experience welcomed).
A genuine passion for luxury hospitality and colleague experience.
Strong organizational skills with a refined attention to detail.
Polished interpersonal and written communication skills.
The ability to handle sensitive information with discretion and professionalism.
A collaborative, culturally aware mindset with confidence working across diverse teams.
Multilingual abilities are a strong asset (English required; Spanish and Chinese highly desirable).
Flexibility and adaptability in a dynamic, service-driven environment.

Skills
Onboarding, Data Entry, Documentation

Employment type
Full-time

Work arrangement
No