Director - Client Management

As Director – Client Management (Commercial‑Growth Markets) at Bristlecone GmbH, you will own and expand our most strategic SAP accounts in the Walldorf region. You will act as the trusted CXO‑level advisor, orchestrate cross‑functional teams, and leverage the SAP partner ecosystem to deliver large‑scale transformation, cloud, and digital services that accelerate client growth and Bristlecone’s market position.
18–24 years of experience in enterprise technology services, consulting or digital transformation.
Proven track record as a Client Partner, Account Director or Strategic Account Leader managing large SAP accounts.
Demonstrated revenue growth, account expansion and closure of large, complex SAP deals.
Established CXO‑level relationships across enterprise clients.
Deep understanding of SAP ecosystem (S/4HANA, RISE with SAP, BTP, cloud transformation, managed services).
Experience collaborating with SAP sales teams, hyperscalers, technology partners and system integrators.
Strong executive communication, influencing, negotiation and relationship‑building skills.
Ability to operate in a matrixed, global environment and lead cross‑functional teams without direct authority.
Strategic mindset with commercial acumen and ability to connect technology solutions to business outcomes.
Own and grow strategic SAP accounts, accountable for revenue, pipeline, profitability and overall performance.
Build and maintain trusted relationships with CXO‑level stakeholders (CIO, CTO, CFO, CDO, SAP transformation leaders).
Develop and execute account growth strategies, identifying cross‑sell, upsell and expansion opportunities.
Drive new business development and create demand for SAP‑led transformation, cloud and digital services.
Leverage the SAP partner ecosystem (SAP, hyperscalers, technology partners, system integrators) to shape and win strategic opportunities.
Lead complex sales pursuits, including RFPs, proposals, commercial negotiations and contract closures.
Partner with consulting, presales, delivery and technology teams to ensure seamless transition from opportunity to execution.
Monitor market trends, SAP roadmap developments and competitive landscape to refine account strategy.
Own forecasting, sales governance, opportunity qualification and pipeline management for assigned accounts.

Skills
Business Development, Negotiation, SAP