Category Manager (Furniture Flooring & Equip)

Summary
The Category Manager, Construction Services will develop, grow and mature the central management of America's Construction Services Categories of Furniture, Flooring & Equipment (FF&E) and Moving and the related suppliers to achieve organizational goals via category strategies, leveraging scale, building supplier relationships, identifying and bringing forward market innovations, supporting client solutions and providing overall value to stakeholders in support of all JLL client-managed spend. In addition to Category Management responsibilities, this role supports PDS Sourcing & Procurement functions and operations. This position will also design, create and pilot global category management processes to develop a roadmap for global category management and supplier relationship management across future categories, supporting overall organizational transformation to integrate building and construction into the company's category management structure.
Job Function Details
Category Strategy & Performance
Develop and regularly maintain short, mid and long-term category strategies aligned with overall business strategy and objectives and departmental stakeholders
Responsible for category strategy development, execution and category performance of all category-related activities
Deliver financial targets in line with business expectations
Bring strategic thought leadership to identify additional cost and operational efficiencies
Sourcing & Procurement Execution
Create strategic solutions for specific commodity and service requirements, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance
Develop category plans with visibility including supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
Negotiate and implement proven contracting strategies within areas of responsible spend
Supply Base & Supplier Relationship Management
Rationalize the supply base and develop a clear strategic supply partner framework, maintaining this framework at the senior supplier level
Manage category-specific segmentation of service providers and supply partners to ensure best service provision available across assigned categories
Forge key strategic relationships with strategic suppliers and industry leaders, being mindful of long-term mutually beneficial and ethical objectives while providing the business access to supplier innovation
Utilize SRM (Supplier Relationship Management) tools to manage relationships with JLL preferred supply base, acting as the internal issue resolution point and reviewing performance regularly
Conduct supplier performance review meetings
Data Analytics & Market Intelligence
Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership in the Project and Development Services supply chain function
Identify risks, threats and provide solutions for mitigation
Share market intelligence, best practices and provide category expertise in improving cost, performance and overall value to end users
PDS Sourcing & Procurement Support
Help develop and support PDS related Sourcing & Procurement Initiatives
Support educational aspects of the Synergy program and PDS S&P including performance of training and shared oversight of SharePoint site
Socialize the SYNERGY program with PM user-base to drive adoption
Support PDS Sourcing associates on account when needed
Provide functional leadership and peer group alignment where appropriate and needed
Policy & Governance
Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
Proactively manage internal stakeholder expectations and escalate at appropriate times
Desired or preferred experience and technical skills
Bachelor's degree (BA/BS) in a relevant field
Minimum 5 years of procurement-related experience
Construction category (furniture, flooring, etc) experience a plus
MBA a plus
Exemplary knowledge of contracts and contract language with ability to negotiate Terms and Conditions as well as pricing and strategic pricing for assigned categories
Subject matter expert for assigned building and construction categories
Proven ability to deliver results in challenging environments
Expertise in sourcing with demonstrated ability to manage change
Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership
Excellent interpersonal skills, organizational skills, and strong analytical ability
Excellent communication skills – oral and written
Collaborative and influencing style with a focus on teamwork
Ability to sell and present initiatives and/or new ideas
Ability to work on a regional scale and across different time zones
Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports
Ability to learn and utilize new technologies
Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients

Skills
Data Analysis, Sourcing, Procurement, Documentation

Experience
5+ yrs

Work arrangement
Yes