Academic Advisor

Company Description LearningShala is an online degree platform founded in 2017 to make higher education choices clear, logical, and well-informed for students across India. The organization specializes in expert counseling and 1:1 guidance, helping learners understand their academic and career options before committing to a path. Students can compare 55+ top online universities on 40+ parameters and receive support through admissions, career planning, and post-admission services. A network of 200+ Verified Mentors offers virtual counseling and transparent advice across 100+ online programs in fields such as business, IT, healthcare, and arts. LearningShala operates as a trust-first, data-backed platform, empowering students to make confident decisions that lead to real career outcomes.
Role Description The Academic Advisor role at LearningShala is a full-time, on-site position based in Noida. The Academic Advisor will provide individualized student counseling, helping learners understand program options, university requirements, and career pathways. Day-to-day responsibilities include conducting advising sessions, reviewing academic records, guiding students through application and admission processes, and recommending suitable online programs aligned with their interests and goals. The role also involves collaborating with mentors and internal teams to ensure accurate information, maintaining student records, and following up with learners to support their progress and retention. Academic Advisors are expected to offer unbiased, data-informed guidance and uphold LearningShala’s commitment to transparency and student success.
Qualifications
Strong skills in Student Counseling and Academic Advising, with the ability to support learners in making informed education decisions.
Experience or training in Career Counseling and Education, particularly in higher education or online degree programs.
Excellent Communication skills, including clear spoken and written communication and active listening.
Ability to build trust with diverse student populations, demonstrate empathy, and maintain a student-first approach.
Bachelor’s degree in Education, Psychology, Counseling, or a related field; a master’s degree or relevant certification in counseling is an advantage.
Familiarity with Indian higher education systems, online learning platforms, and current career trends in fields such as business, IT, healthcare, and arts.
Strong organizational and time-management skills, with proficiency in using digital tools and CRM or student management systems.
Capacity to work collaboratively with mentors and cross-functional teams while maintaining high ethical standards and confidentiality.

Skills
CRM

Work arrangement
No