Account Manager /Creative Services Manager /Brand Marketing Manager

Role Description
We are seeking a proactive and results-driven Account Manager / Creative Services Manager / Brand Marketing Manager to oversee client relationships, coordinate creative projects, and develop effective brand marketing strategies. The successful candidate will play an important role in managing client accounts, supporting creative operations, strengthening brand positioning, and ensuring the successful delivery of marketing initiatives.
The role involves coordinating client requirements, managing creative workflows, planning brand campaigns, and collaborating with internal teams to achieve business and marketing objectives. The successful candidate will work closely with designers, content creators, marketing specialists, account executives, and external partners to ensure that projects are delivered efficiently and meet client expectations.
Key responsibilities include:
Manage client accounts and maintain strong, professional business relationships.
Understand client objectives and translate requirements into effective marketing solutions.
Develop and implement brand marketing strategies aligned with business goals.
Coordinate creative projects, campaign development, and marketing deliverables.
Oversee project schedules, budgets, priorities, and workflow management.
Collaborate with design, content, advertising, and digital marketing teams.
Ensure creative materials maintain brand consistency and quality standards.
Plan and coordinate brand awareness, promotional, and advertising campaigns.
Monitor campaign performance and evaluate marketing effectiveness.
Identify opportunities to strengthen brand positioning and market visibility.
Prepare client presentations, campaign proposals, and performance reports.
Manage client feedback, project revisions, and communication throughout delivery.
Coordinate resources and ensure projects meet agreed deadlines.
Conduct market research and competitor analysis to identify industry trends.
Support business development activities and identify opportunities to expand client accounts.
Resolve operational challenges and recommend improvements to creative processes.
Maintain effective communication between clients, internal departments, and external service providers.
Monitor project outcomes and provide recommendations for continuous improvement.
Qualifications
Bachelor's degree or relevant educational background in Marketing, Business Administration, Communications, Advertising, Creative Design, or a related field.
Strong understanding of account management, brand development, and creative project coordination.
Knowledge of marketing strategies, brand positioning, and integrated campaign planning.
Familiarity with digital marketing channels, advertising platforms, and creative production processes.
Understanding of client relationship management and commercial service delivery.
Ability to coordinate creative teams and manage multiple projects simultaneously.
Familiarity with project management tools, CRM systems, and marketing reporting platforms.
Strong communication, presentation, negotiation, and interpersonal skills.
Excellent organizational and time management abilities.
Strong analytical thinking and problem-solving capabilities.
Ability to understand client requirements and develop practical solutions.
Attention to detail and commitment to maintaining high-quality standards.
Ability to manage changing priorities and meet project deadlines.
Professional approach to teamwork, accountability, and stakeholder management.
Adaptability to changing market trends, creative requirements, and business objectives.
Commitment to brand development, client satisfaction, and continuous improvement.

Skills
Project Management, Digital Marketing, Business Development, CRM, Account Management, Negotiation

Experience
5+ yrs

Work arrangement
Yes