F&B Executive

We're looking for an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Gandhinagar, India. In this pivotal role, you will oversee food and beverage operations, ensuring exceptional service delivery and maintaining the highest standards of quality and customer satisfaction. As an F&B Executive, you will work collaboratively with our culinary and service teams to create memorable dining experiences while driving operational excellence and profitability.
Oversee daily F&B outlet operations during peak and off-peak hours, ensuring seamless service delivery and strict adherence to operational standards and company policies
Maintain comprehensive knowledge of all F&B services, menus, outlets, and hotel services to provide informed guidance to staff and guests
Supervise and mentor F&B team members, fostering a collaborative and supportive work environment while promoting professional development, growth, and continuous learning
Implement and monitor quality assurance protocols to ensure consistent service excellence, food safety standards, and compliance with local health regulations across all outlets
Manage inventory, cost control, budgeting, and vendor relationships to optimize profitability while maintaining premium service quality and operational efficiency
Analyze operational metrics, financial data, and guest feedback to identify improvement opportunities and implement data-driven solutions that enhance performance and revenue
Coordinate scheduling and resource planning to ensure adequate staffing during all service periods while maintaining labor cost efficiency
Respond promptly to guest concerns and complaints with empathy and professionalism, resolving issues decisively and transparently to ensure guest satisfaction
Ensure compliance with fire safety, life safety, emergency procedures, and local food safety regulations, maintaining a secure and compliant environment for guests and staff
Collaborate with management to develop and execute innovative F&B programs, promotions, and initiatives that enhance guest experiences and drive business growth
Train and develop staff on service protocols, menu knowledge, customer engagement techniques, and operational procedures to elevate team performance and consistency
Maintain professional presentation and grooming standards while modeling organizational values, behaviors, and commitment to excellence
Build and maintain strong vendor relationships to support operational efficiency, cost management, and quality standards
Drive revenue initiatives and upselling opportunities while maintaining service quality and guest satisfaction
Bachelor's degree in Hotel Management or equivalent Diploma in Hospitality/F&B Management
Minimum 2-3 years of progressive experience in F&B operations, preferably in a hotel or upscale restaurant environment
Strong leadership and supervisory skills with the ability to motivate, develop, and inspire team members
Excellent communication and interpersonal skills with a customer-focused mindset and guest relations management experience
Demonstrated ability to work effectively under pressure and in high-stress situations while maintaining composure and resilience
Proficiency in inventory management, cost control, budget management, and basic financial analysis
Comprehensive knowledge of food safety standards, health regulations, and emergency procedures, including India-specific compliance requirements
Strong organizational and time management skills with meticulous attention to detail
Problem-solving abilities and analytical mindset to drive operational improvements and innovation
Proficiency in F&B management software and point-of-sale (POS) systems
Ability to work flexible hours, including evenings, weekends, and holidays as required by the hospitality industry
Team player with a collaborative approach and willingness to support colleagues across departments
Self-motivated, resilient, and adaptable to changing operational demands and business priorities
Vendor relationship management experience and negotiation skills
Quality assurance implementation and monitoring capabilities
Experience with staff scheduling and resource allocation
Proven ability to handle guest complaints and conflict resolution with empathy and professionalism
Experience in driving revenue initiatives and profitability improvements

Skills
Negotiation, Financial Analysis, Inventory Management

Experience
2-3 yrs

Employment type
Full-time

Work arrangement
No