Administrator and Telecaller for Sales

Company Description Morgan Packaging Pvt. Ltd. is a growing packaging solutions company serving a diverse range of industries. The organization focuses on delivering reliable, cost-effective packaging products that meet client specifications and quality standards. With an emphasis on customer satisfaction, timely delivery, and process efficiency, the company aims to build long-term partnerships with its clients. Team members are encouraged to contribute to continuous improvement and support the company’s expansion in the regional and national markets.
Role Description This is a full-time, on-site Administrator and Sales role based in Sonipat. The role involves managing daily office administration, including handling documentation, maintaining records, and coordinating internal communication. The Administrator and Sales professional will process customer orders, prepare quotations, follow up on inquiries, and support the sales team in meeting targets. Responsibilities include responding to customer calls and emails, tracking deliveries, updating sales reports, and ensuring accurate data entry in company systems. The role also requires regular coordination with production, logistics, and finance teams to ensure smooth operations and a positive customer experience.
Qualifications
Customer Service and Order Processing skills to manage inquiries, prepare orders, and ensure timely resolution of customer issues.
Strong Communication skills to interact effectively with customers, colleagues, and external stakeholders.
Sales skills to support lead follow-up, quotation preparation, and relationship-building with existing and potential clients.
Administrative Assistance skills to handle documentation, record-keeping, scheduling, and office coordination.
Basic proficiency in MS Office (Word, Excel, Outlook) and comfort working with ERP or CRM systems.
Attention to detail, strong organizational abilities, and reliability in handling multiple tasks and deadlines.
Ability to work on-site in Sonipat and collaborate with cross-functional teams in a fast-paced environment.
Prior experience in administration, sales support, or customer service; experience in packaging or manufacturing is an advantage.
Relevant diploma or degree in Business, Commerce, Administration, or a related field is preferred.

Skills
Excel, CRM, ERP, Office Administration, Data Entry, Documentation

Work arrangement
No