Director of Account Management (US REMOTE)

VICTORY CONSULTING FIRM LLCDIRECTOR OF ACCOUNT MANAGEMENT — JOB DESCRIPTION & REGIONAL CLUSTER LEADERSHIP MANDATE
CONFIDENTIAL EXECUTIVE & HUMAN CAPITAL DOCUMENT
Corporate Headquarters: 11836 Glenwood Drive, Locust, NC 28097
Official Go-Live / Launch Date: November 16th
1. ROLE OVERVIEW & EXECUTIVE SUMMARY
As the Director of Account Management reporting directly to executive leadership, you will serve as the executive pillar of client acquisition, revenue realization, and enterprise account governance across your assigned national jurisdiction (United States, Canada, or France). You will directly direct, mentor, and audit a cluster of 10 delivery pods (overseeing 10 Account Managers and 20 Technical Recruiters) within our elite traditional waterfall delivery framework. Your mandate is to secure high-margin Fortune 500 IT staffing and consulting contracts, enforce Vendor Management System (VMS) / Managed Service Provider (MSP) integration, and drive maximum gross margin realization across your 10-pod cluster.
2. KEY RESPONSIBILITIES & CORE DUTIES
Cluster Leadership & Management:
Direct, mentor, and audit 10 Account Managers across your assigned regional pod cluster, ensuring rigorous daily outbound client engagement and flawless pipeline hygiene within Manatal CRM.
Conduct weekly pod performance reviews to track client submission velocity, interview conversion ratios, and gross margin realization targets.
Enterprise Client Acquisition & Strategy:
Spearhead executive outreach to Fortune 500 engineering, procurement, and C-level technology leaders across your regional market corridor.
Conduct 30-minute diagnostic strategy sessions utilizing our standardized corporate frameworks to uncover talent bottlenecks and secure high-margin IT staffing and waterfall consulting contracts.
SLA & Gross Margin Enforcement:
Enforce strict gross margin targets across all regional accounts and oversee the 48-hour candidate submittal fulfillment process in close coordination with your paired Director of Technical Recruitment.
Manage high-tier contract rate negotiations, ensuring compliance with corporate pricing floors and regional rate benchmarks (e.g., North American hourly bill rates and French TJM daily rates).
Google Workspace & Tool Stack Governance:
Manage all corporate communications, secure document repositories, shared spreadsheets, and calendar scheduling via Google Workspace Business Standard (victoryconsultingfirm.com / victorystaffingfirm.com).
Ensure strict adherence to corporate security protocols, multi-factor authentication, and document permission governance across your 10-pod cluster.
Executive Reporting & Financial Alignment:
Participate in biweekly executive alignment briefings with executive leadership, submitting consolidated regional performance scorecards, revenue realizations, and cash flow forecasts.
Partner with corporate accounting and compliance to monitor client invoice aging and support Rippling Paid-When-Paid (PWP) commission reconciliation.
3. COMPENSATION STRUCTURE (7% DIRECTOR COMMISSION)
100% Commission Structure: You will be compensated strictly on a commission basis calculated directly from the realized Gross Margin (GM) generated by active candidate placements across your 10-pod cluster.
Director Commission Rate: 7% of Realized Gross Margin (Client Bill Rate minus Contractor Pay Rate / Direct Costs).
Paid-When-Paid (PWP) Governance: Commission earnings vest exclusively upon actual receipt and bank clearance of corresponding client invoice payments by Victory Consulting Firm LLC, managed via Rippling EOR & Payroll with monthly payouts disbursed on the 15th.
4. QUALIFICATIONS & PROFESSIONAL REQUIREMENTS
Experience: Minimum 8–10 years of executive-level account management, enterprise sales, or staffing leadership experience within the IT professional services, engineering consulting, or executive search sectors.
Track Record: Demonstrated success in securing and managing Fortune 500 client relationships, navigating complex VMS/MSP vendor portals, and leading multi-pod sales teams.
Methodology: Deep familiarity with traditional Waterfall project management principles and corporate operational governance (strictly excluding Scrum/Agile frameworks or Jira dependencies).
Technology Proficiency: Advanced operational mastery of Manatal CRM, LeadIQ prospecting tools, and Google Workspace Business Standard.
Regional Expertise: Comprehensive understanding of commercial B2B contracting, regional compliance, and linguistic nuances within your target market (United States, Canada, or bilingual English/French proficiency for Canadian and French corridors).
Victory Consulting Firm LLC
11836 Glenwood Drive, Locust, NC 28097
Excellence, Precision, and Victory in Global Talent Architecture.

Skills
Account Management

Experience
8-10 yrs

Work arrangement
Yes