Ground Operations Executive- Goa

About ZillOut
ZillOut is a venue management platform used by restaurants, bars, cafés and event spaces across India. We handle reservations, POS, loyalty, payments, events and guest feedback in one system. Our ground team is how venues actually get live and stay successful on the platform.
About the role
This is a field role for someone starting out who wants to learn how hospitality businesses really run. You'll be out at venues across Goa every day, helping get them set up on ZillOut, training their teams, and making sure things work. You'll work closely with our senior ground executive in Goa, who will train you.
What you'll do
Visit venues to help set them up on ZillOut: table layouts, menu checks, hardware setup, and staff walkthroughs
Train restaurant staff on daily use of the platform
Handle routine on-ground requests and escalate anything bigger
Revisit live venues to check things are running well and help with new features
Keep visit notes and venue details updated
Support the senior executive on larger activations
What we're looking for
0-2 years of experience; freshers who are keen to be out in the field are welcome
Comfortable talking to restaurant managers and staff, and explaining things simply
Organised and reliable; venues depend on you showing up
Willing to travel across Goa daily; own two-wheeler preferred
Fluent in English and Hindi
Graduate in any discipline
Good to have
Any exposure to restaurants, hospitality, food delivery or retail operations
Interest in the going-out and hospitality space
What we offer
Competitive salary, as per experience
Travel reimbursement
Hands-on training from our senior ground team
A clear path into senior ground or city-level roles as we expand

Experience
0-2 yrs

Work arrangement
No