QA Manager

Responsibilities:
Own and continuously evolve Indee's QA strategy across manual, automation, regression, exploratory, API, performance, and release testing.
Lead QA efforts throughout the software development lifecycle, including test planning, test execution, defect management, risk assessment, release validation, and release sign-offs.
Drive adoption of AI-enabled testing approaches and continuously evaluate opportunities to improve testing efficiency, quality, and coverage.
Drive release quality by establishing strong validation processes, improving regression coverage, and minimizing production defects.
Define, track, and report on key quality metrics, including production defect leakage, release readiness, automation coverage, defect trends, and test effectiveness.
Conduct root cause analysis for production issues and implement preventive actions to improve product quality and release stability.
Drive automation initiatives across the QA function, improving automation coverage, framework reliability, execution efficiency, and long-term maintainability.
Partner with engineering teams to identify automation opportunities and improve testing effectiveness through API-based and UI-based automation approaches.
Mentor and develop QA engineers across manual and automation testing disciplines, supporting skill development, career growth, and technical excellence.
Enable manual QA engineers to contribute to automation efforts through coaching, structured ownership, and ongoing support.
Collaborate with product and engineering teams to drive quality throughout the software development lifecycle, from requirements and design through testing, release, and production support.
Support timely investigation, validation, and resolution of customer-reported issues, production incidents, and QA-related escalations.
Improve release planning, workload allocation, and team capacity management to support multiple concurrent projects and business priorities.
Lead, mentor, and manage the QA team, including hiring, onboarding, performance management, capacity planning, and succession planning.
Foster a collaborative, accountable, and high-performing team culture that promotes ownership, continuous improvement, and operational excellence.
Requirements:
Bachelor's degree in computer science, software engineering, or a related field; master's degree preferred.
8 - 12 years of QA experience in product companies.
4+ years of experience managing/leading QA teams.

Experience
7-11 yrs