Order To Cash Analyst

Responsibilities:
Responsible for managing the team's workload distribution, ensuring that all metrics are met, and issues are properly and promptly addressed.
Supervise, develop, and motivate a team of collector agents, setting objectives for each role to ensure that skill levels within the team are effectively utilized.
Manage the collection strategy process and handle dispute-resolution efforts.
Identify and monitor at-risk customers and aged invoices.
Work closely with key teams and sales in mitigating collection risk.
Collaborate with various internal business functions such as Billing, Credit Team, and Cash.
Application teams and external customers to resolve receivable issues and to achieve common goals and objectives.
Attend client meetings to discuss account performance and address issues as required.
Preparation and consolidation of reports.
Conduct weekly account analysis and prepare a report to be shared with the overall OTC.
Manager and Leadership Teams.
Requirements:
Language - Ability: English (International); Mastery.
Years of experience: 4 to 8 years.
BCom, any graduation.
Education: Any degree.

Experience
4-8 yrs