Live opening · Posted 11 days ago

CCaaS Consultant

Accenture · Bangalore | Mumbai | Noida

Instahyre 7-11 yrs

You are 11 days behind. JobBeeper subscribers saw this role while it was still new.

At a glance

The key details from the original listing.

Posted 11 days ago

CompanyAccenture

LocationBangalore | Mumbai | Noida

Experience7-11 yrs

SourceInstahyre

Listed11 days ago

Your early-applicant advantage

Live timing from JobBeeper.

Live data

0 min from Instahyre publishing this role to us finding it

9 min median time from a role going live to a subscriber being told

6 hours subscribers had this role before this page existed

16,807 roles found in the last 24 hours — the newest are not on this site yet

Start your free trial →

About the role

Description supplied by the original job listing.

Responsibilities:
Lead contact center transformation initiatives, including AI / GenAI strategies.
Build business cases and strategic roadmaps for CX improvements.
Deliver Genesys contact center solutions and support the partner ecosystem.
Work with enterprise clients to improve customer experience and operational efficiency.
Work on large-scale transformation projects with global enterprise clients.
Collaborate with strategy leaders and industry experts.
Access personalized training and career growth opportunities.
Be part of a culture focused on innovation and equality.
Requirements:
Genesys Cloud.
Experience with CX Transformation.
CCaaS Advisory and Solution Architecture.
Experience with CCaaS Consulting.
Business Case Creation and Value Realization.
Industry Solutions Consulting.
Genesys PureConnect / Genesys Engage.
Experience with CCaaS platforms such as Amazon Connect, NICE, Verint, Cisco, Five9 Sprinklr, Twilio, Salesforce, ServiceNow, Adobe, Microsoft Azure, or Google Cloud.

Experience
7-11 yrs

Get JobBeeper Mobile App

Never miss a job opening! Get instant job alerts on your phone.

Subscribers see fresh openings within minutes. Download the JobBeeper App on Google Play to get real-time push notifications and apply before anyone else.

⚡ Instant Push Alerts 🎯 Tailored Filters 🚀 Direct Employer Links

GET IT ON Google Play

More openings worth a look

Recently tracked roles with full details and direct application links.

6 roles

Talent Acquisition Manager Accenture · Navi Mumbai SAP EHS and Product Compliance Consultant Accenture · Bangalore | Gurgaon | Mumbai SAP PP Production Planning & Control Discrete Consultant Accenture · Bangalore | Gurgaon | Mumbai Application Support Engineer - Opentext Documentum Accenture · Bhilai | Chandigarh | Kolkata Custom Software Engineer - SAP Plant Maintenance Accenture · Bangalore | Delhi | Mumbai Appian Developer Accenture · Work From Home

Good roles move before most people even see them. Tell JobBeeper what you want and get fresh matches delivered in minutes.

Start your free trial →