Custom Software Engineer

As a Custom Software Engineer, a type of custom software engineer, tailoring software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering innovation and continuous improvement in software development processes.
Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute to providing solutions to work-related problems.
Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
Maintain and enhance existing software components to improve performance and reliability.
Document development processes and solutions to support knowledge sharing within the team.
Assist junior team members by providing guidance and support to foster their professional growth.
Requirements:
Proficiency in contact centre technology implementation.
Good-to-Have Skills: Experience with contact centre technology capabilities.
Strong understanding of software development life cycle and agile methodologies.
Ability to design and implement scalable software components tailored to business needs.
Experience with debugging, testing, and optimising software applications.
Familiarity with integration of software solutions within complex system environments.
Additional Information: The candidate should have a minimum of 2 years of experience in contact centre technology implementation.

Experience
2-4 yrs