User Research Analyst

Responsibilities:
Identify and prioritise key questions from product, design, engineering, and product marketing teams.
Conduct practical and impactful research throughout the entire product cycle, from inception to completion and close the loop with feedback cycles.
Collaborate with product and design teams on secondary research such as competitor analysis, benchmarking, etc.
Use a variety of research methods, including in-depth interviews, usability studies, diary studies, and surveys, to gather insights about customers.
Analyse both qualitative and quantitative results and convey relevant insights to appropriate stakeholders in an engaging and actionable manner.
Work closely with product teams to help implement insights.
Work closely with analytics and data science to develop a cohesive story about our product.
Facilitate teams to conduct weekly user connects and build a research culture within the organisation.
Act as an internal champion for customer and product research.
Remain open to exploring new research methodologies and tools as required by projects.
Requirements:
Proficient in both qualitative and quantitative data collection and analysis for both generative and evaluative research.
Skilled in navigating cross-functional teams to facilitate research execution.
Excellent research execution skills, including scoping, moderation, analysis, and synthesis.
Strong collaboration and communication skills to effectively work with multiple stakeholders.
Proficient in storytelling with the ability to articulate insights into crisp, compelling narratives.

Experience
3-6 yrs