Sales Assistant

Company Description Justdial is India’s leading local search and services platform, offering a wide range of solutions from bill payments and recharges to booking tables, cabs, movie tickets, flights, events, groceries, and more. Founded in 1996 as a phone-based local directory, it now provides web, app, and WAP-based services designed to simplify everyday tasks at the click of a button. The company’s cloud-based JD Omni solution supports business owners with real-time sales tracking, inventory management, billing, promotions, and employee management. With offices in 11 cities, a workforce of over 10,000 team members, and 21 million business listings, Justdial delivers “Anything, Anytime, Anywhere” across major Indian cities.
Role Description This is a full-time remote role for a Sales Assistant at Justdial. The Sales Assistant will support the sales team in managing leads, following up with prospective and existing clients, and providing information about Justdial’s services and JD Omni solutions. Responsibilities include handling customer inquiries, maintaining accurate records of interactions and sales activities, coordinating with internal teams to ensure timely resolution of requests, and assisting in preparing basic sales reports and documentation. The role also involves promoting relevant services, arranging virtual meetings or demos, and contributing to a positive customer experience through professional and responsive communication.
Qualifications
Candidates should possess strong Interpersonal Skills and Customer Service capabilities to build trust and maintain positive client relationships.
Candidates should possess clear and professional Communication skills, including the ability to explain services and solutions in a simple, customer-friendly manner.
Candidates should possess foundational Sales skills, including lead follow-up, basic negotiation, and an understanding of sales processes.
Candidates should possess solid Organization Skills to manage schedules, track leads, maintain records, and handle multiple tasks efficiently.
Comfort using digital tools, CRM or sales tracking systems, and office productivity software.
Ability to work independently in a remote environment, meet targets, and collaborate effectively with a distributed team.
Prior experience in sales support, customer service, or tele-sales is an advantage.
Minimum educational qualification: high school diploma or equivalent; a degree in business, marketing, or a related field is beneficial.

Work arrangement
No