Live opening · Posted 8 days ago
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About the role
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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Breakfast Host/Hostess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Delight and welcome our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their breakfast experience special
Manage reservations efficiently: Handle reservations via phone and email and maintain the booking system accurately to ensure seamless guest flow
Present the breakfast experience: Guide guests to their tables and introduce the menu or breakfast offering in a clear and engaging way
Stay connected with guests: Maintain attentive communication with guests throughout their stay, responding to their needs and ensuring satisfaction
Support the service team: Provide operational support during busy periods to ensure efficient and high-quality breakfast service
Handle administrative tasks: Take care of daily administrative duties to support the smooth operation of the breakfast service
Work arrangement
No
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