Manager - Design -

Job Purpose
Design-savvy and strategically minded Manager-Design with strong experience in commercial, retail, and hospitality architecture will lead the planning and design of passenger-centric environments within airport terminals and ancillary facilities. The role requires a deep understanding of user experience, spatial flow, brand integration, maintenance & operations and commercial optimization within high-traffic, complex environments.
ORGANISATION CHART
Manager – Design --> AGM – Design --> Chief Executive Officer - DIAL --> Head - Finishes
Responsibilities
KEY ACCOUNTABILITIES
Key Performance Indicators (KPIs)
Design Development for Commercial & Hospitality Spaces
Lead architectural design of lounges, F&B areas, retail zones, and hospitality elements in airport environments.
Ensure spatial layouts optimize passenger flows, operational efficiency, and revenue potential.
Keep up-to-date with trends in hospitality, luxury retail, and experiential design within aviation and transport infrastructure.
Oversee the design documentation process from concept through construction with attention to detail and quality.
Design Approval Turnaround Time
Compliance to detail & quality
Conceptualization & Presentation
Create and present mood boards, material palettes, and design narratives to communicate the design vision effectively.
Integrate architectural concepts with branding, wayfinding, and experiential design to elevate passenger satisfaction and commercial performance.
Design Approval Turnaround Time
Design Feasibility Success Rate
Design Review for any unit that is going to be added
Sustainability, Innovation & Compliance
Support sustainability initiatives and innovation in material use, digital integration, and future-ready design strategies.
Ensure compliance with building codes, safety regulations, and international aviation standards (ICAO, IATA).
Compliance with standards
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
Coordinate with airport stakeholders, hospitality operators, commercial tenants, and branding consultants.
INTERNAL INTERACTIONS
Regular interaction with other disciplines for getting necessary support/ input in terms of required building services
FINANCIAL DIMENSIONS
NA
Other Dimensions
Manage and mentor a design team of at least 3 architects or designers, overseeing daily workflows, quality, and coordination.
Education Qualifications
Bachelors/ Master’s degree in Architecture from a recognized institution.
Registered Architect with COA (India) or equivalent license
Relevant Experience
Minimum 10 years of experience, including at least 5 years in commercial/hospitality design within airport or mixed-use projects.
Strong portfolio demonstrating hospitality and commercial projects with design innovation
Design supervision experience of minimum of 3 large scale completed projects
COMPETENCIES
Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence

Work arrangement
No