Back Office Employee

Company Description Mangal Shree Polyplast Pvt. Ltd. is a growing organization in the plastics and packaging sector, focused on delivering reliable products and services to its clients. The company emphasizes operational efficiency, accurate documentation, and responsive customer support to maintain strong business relationships. Team members are encouraged to work collaboratively and uphold high standards of integrity and professionalism. The work environment supports learning, skill development, and long-term career growth for dedicated employees.
Role Description This is a full-time, on-site Back Office Employee role based in Indore. The Back Office Employee will handle day-to-day administrative tasks, including data entry, record keeping, and documentation of orders and transactions. The role involves coordinating with sales and finance teams, preparing reports, and ensuring accurate and timely processing of information. The employee will support customer service by managing inquiries received through phone or email and forwarding them to the appropriate department. The position requires maintaining organized files, assisting with basic office operations, and adhering to company procedures and timelines.
Qualifications
Candidates should possess strong Back Office Operations skills, including data entry, documentation, and record management.
Candidates should possess effective Communication skills for coordinating with internal teams and responding to queries.
Candidates should possess Customer Service skills to handle inquiries and support client-facing teams.
Candidates should possess basic Finance-related skills, such as handling invoices, maintaining ledgers, or assisting with billing processes.
Candidates should possess Sales support skills to assist with order processing, follow-ups, and report preparation.
Proficiency in MS Office (Excel, Word) and basic computer applications.
Strong attention to detail, time management, and organizational skills.
Ability to work on-site in Indore and collaborate within a team-oriented environment.
Preferred: Prior experience in back office, administration, or support roles; relevant diploma or bachelor’s degree in commerce, business, or a related field.

Work arrangement
No