Senior Business Systems Administrator (NetSuite)

The core responsibilities for the job include the following:
System Administration and Configuration:
Support system configuration, workflows, and day-to-day administration activities for NetSuite within defined standards and guidance.
Assist with managing system updates and releases, supporting planned rollout activities and validation steps.
Monitor application storage usage and perform data archiving activities as required.
Create and maintain standard reports and assist with approved ad hoc reporting requests.
Perform advanced scripting and development work under direction.
Create and maintain test cases for assigned enhancements and fixes (including regression where applicable), and document outcomes to support release readiness and controlled deployments.
Support deployments using established best practices, including following change control, completing required validations, and coordinating release steps through the team's release cadence and readiness reviews to reduce risk and user impact.
Internal Team Partnership:
Work primarily with business application administrators and managers to support requirement clarification and execution of approved priorities.
Participate in internal working sessions to understand assigned changes, dependencies, and implementation expectations.
Partner with team members to support adoption activities following planned change initiatives.
Change Execution and Documentation:
Execute assigned work in accordance with established change control and release management processes.
Reference, update, and maintain documentation related to NetSuite support, enhancements, and operational procedures using approved templates.
Support and Issue Resolution:
Act as an individual contributor, resolving issues routed through established business application team support and escalation channels.
Troubleshoot assigned system, configuration, access, and data issues using documented procedures and guidance.
Identify repeat issues and escalate appropriately for backlog consideration.
Integrations and System Awareness:
Maintain working knowledge of existing NetSuite integrations and their role within the broader application ecosystem.
Assess potential downstream impact of assigned changes and escalate integration considerations as needed.
Support testing and validation related to planned integration updates.
Access and Governance Support:
Assist with user access reviews and audits, including validation of roles, permissions, and data visibility.
Support remediation of access issues identified through audits or reviews.
Assist with maintaining user and role changes in response to approved business and departmental updates.
Help install and validate approved managed packages and tools within the environment.
Requirements:
Solid problem-solving skills.
Ability to understand our organization's business.
Ability to understand our business tool ecosystem.
Understanding iPaaS solutions (e. g., Jitterbit, Boomi, etc. ) and how your tool stack connects to other internal applications (Adaptive/Pigment, Avalara, Workday, Navan, etc. ).
The ability to quickly acquire working knowledge of connected business tools is a plus; these tools include but may not be limited to Adaptive/Pigment, High Radius, Workday, Navan, Avalara, Zip, etc.
Computer literate and proficient in standard office applications for Word, Excel, and Outlook.
Collaborative and consultative abilities to work with non-technical end users.
Aptitude for eliciting user requirements and developing both process and technical solutions.
5-10 years of NetSuite administration experience
Obtainment or pursuit of base NetSuite Admin Certification preferred (e. g., Suite Foundation, Administration)
Other preferred NetSuite certifications of interest include ERP Consultant, Financial User, Suite Analytics, Application Developer, etc.
Willingness to continue growing through experience and/or study and certification.
Minimum expectation of a bachelor's degree OR equivalent education/experience.
Key Competencies:
Working knowledge of SOX compliance and tracking.
Ability to manage individual work efforts as part of the Jira sprint/release process.
Working knowledge (preferably in a development environment) of JavaScript/SuiteScript, SQL, and HTML.
Exposure to REST/SOAP, APIs, XML/JSON, and SSO/TBA.
Finance/Accounting exposure and/or background are also preferred.

Experience
5-9 yrs