Live opening · Posted 2 days ago
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About the role
Description supplied by the original job listing.
Responsibilities:
Meet the defined SLA for all the challenges, concerns, escalations, and queries from the account.
Thorough understanding of the services to assist clients in their day-to-day operations.
Provide Technical Support to the customers in terms of PM, troubleshooting, etc.
Maintain adequate documentation of activities for the reporting manager and account.
Strive to achieve the company's vision and values at all possible times.
Requirements:
Good PR skills, follow-up, negotiation and consultative discussions with clients to finalise the closure, competitive analysis of the market and requirement gathering.
Increasing business opportunities from customers.
Self-motivated and able to work independently.
Should have exhaustive experience in selling OEM products.
She/he shall be responsible for negotiating with the client for the best deals and presentation.
Pleasant Personality.
Should work aggressively to achieve / exceed target.
Having a relationship with an OEM (enterprise IT products OEM) shall be an added advantage.
A self-starter who takes ownership to win customers.
Good communication skills.
Sales / Support Skills: IT product sales (IT infrastructure solutions, which include data centre solutions/server/storage/cybersecurity/networking components) to different industry segments.
Technical expertise to provide customers with excellent support.
Should be able to do account management and handle customers.
Desired Profile:
Strategic thinker with leadership skills.
Must be someone who can carry revenue targets throughout their career.
Good communication, excellent presenter, pleasing personality, strategist with very good attitude, energetic and aggressive.
Travelling: Purely on business needs.
Bachelor's or postgraduate degree in engineering, arts, science, or commerce with knowledge in information technology. Master's in Business Administration (Marketing) preferred.
Experience
1-4 yrs
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