Sales Co - Ordinator (Software)

Responsibilities:
Meet the defined SLA for all the challenges, concerns, escalations, queries from the account.
Thorough understanding of the services to assist clients in their day-to-day operations.
Provide Technical Support to customers in terms of PM, troubleshooting, etc.
Maintain adequate documentation of activities to the Reporting Manager and account.
Strive to achieve the company's vision and values at all possible times.
Requirements:
Good PR skills, follow-up, negotiation and consultative discussions with clients to finalise the closure; competitive Analysis of the market and requirement gathering
Increasing business opportunities from customers.
Self-motivated and able to work independently.
Should have extensive experience in selling OEM products.
She/he shall be responsible for negotiating with the client for the best deals and presenting.
Pleasant Personality.
Should work aggressively to achieve/exceed target.
Having a relationship with OEM (Enterprise IT Products OEM) shall be an added advantage.
A self-starter, takes ownership to win customers.
Good Communication skills.
Sales / Support Skills:
IT products Sales (IT Infrastructure Solutions sales, which includes Data Centre Solution/ Server/Storage/ Cyber Security /Networking components) to different industry segments.
Technical Expertise to provide customers with excellent support.
Should be able to do Account Management and handle customers.
Desired Profile: Strategic thinker with Leadership skills.
Must be someone who can carry revenue targets throughout their career.
Candidate Profile: Good Communication. Excellent presenter. Pleasing personality. Strategist with a very good attitude. Energetic and Aggressive
Travelling: Purely on business needs
Academics: Bachelor or Post Graduate in Engineering, Arts, Science, Commerce with knowledge in Information Technology. Master's in Business Administration (Marketing) preferred. "

Experience
1-3 yrs