Live opening · Posted 2 days ago
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We are looking for a Customer Success Executive to join our International Voice team at Climax BPM. The role involves interacting with customers from the UK and Australia, understanding their requirements, and ensuring a smooth and professional customer experience through effective communication.
Responsibilities:
Handle outbound communication with international customers (UK & Australia).
Understand customer needs and qualify leads.
Maintain professional and clear communication at all times.
Handle queries and objections in a solution-oriented manner.
Update and maintain accurate records in CRM systems.
Work towards assigned performance and conversion targets.
Requirements:
Strong verbal communication skills in English (required).
Comfortable interacting with international customers.
Ability to understand and respond to customer needs effectively.
Freshers are welcome to apply.
Up to 1 year of experience in international voice/telesales preferred.
Minimum qualification: 12th pass.
Experience
0-3 yrs
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