Head of Product Management

We are looking for an experienced Principal Product Manager to lead the vision, strategy, and execution of customer-centric digital products that serve millions of users. You will play a critical role in shaping the product roadmap, identifying growth opportunities, and delivering exceptional user experiences while driving measurable business outcomes. As a principal product manager, you will work closely with engineering, design, data science, marketing, business, and leadership teams to build scalable, innovative, and data-driven products for a high-growth consumer platform.
Responsibilities:
Define and own the long-term product vision, strategy, and roadmap aligned with business objectives.
Lead end-to-end product development from customer discovery and problem definition to launch and post-launch optimisation.
Identify customer pain points through user research, market analysis, customer feedback, and data analytics.
Prioritise product initiatives based on customer impact, business value, technical feasibility, and strategic alignment.
Partner with engineering, design, analytics, marketing, and business stakeholders to deliver high-quality product experiences.
Define product requirements and write detailed PRDs, user stories, and acceptance criteria.
Drive product execution using Agile methodologies and ensure timely delivery of roadmap commitments.
Analyse product performance using key business and product metrics to identify optimisation opportunities.
Lead experimentation through A/B testing and data-driven decision-making to improve user engagement, conversion, retention, and revenue.
Benchmark competitors and monitor industry trends to identify new product opportunities.
Influence executive stakeholders with clear product strategy, business cases, and performance insights.
Mentor product managers and contribute to building a high-performing product organisation.
Success Metrics:
Customer acquisition, engagement, and retention.
Product adoption and feature utilisation.
Revenue and business growth.
Customer satisfaction (CSAT/NPS).
Conversion rate improvements.
Time-to-market and execution excellence.
Product quality and scalability.
Requirements:
Bachelor's degree in engineering, computer science, or a related technical discipline from a Tier-1 institute (IIT, BITS Pilani, NIT, IIIT, or other premier institutes preferred).
MBA from a premier institute is a plus.
10+ years of product management experience in high-growth B2C, D2C, or consumer internet companies.
Proven track record of building and scaling customer-facing digital products with significant user adoption.
Strong understanding of customer journeys, product discovery, growth, engagement, retention, and monetisation.
Experience working with cross-functional teams in Agile product development environments.
Excellent analytical skills with expertise in using product metrics and customer insights for decision-making.
Strong communication, stakeholder management, and leadership skills.
Demonstrated ability to influence without direct authority across multiple teams.
Preferred Experience:
Candidates with experience in one or more of the following domains will be preferred: e-commerce, marketplace platforms, travel tech, FinTech, food delivery, mobility, EdTech, HealthTech, OTT and media, and quick commerce consumer SaaS.
Technical and Product Skills: Product Strategy and Vision, Product Roadmap Planning, Customer Discovery and User Research, Product Analytics (Mixpanel, Amplitude, Google Analytics, etc. ), A/B Testing and Experimentation, Agile and Scrum, PRD Creation and Product Documentation, Data-Driven Decision Making, SQL (preferred), Jira, Confluence, Figma, and Miro.
Mandatory Requirements:
10+ years of product management experience.
Strong experience in B2C / D2C / consumer-facing digital platforms is mandatory.
Experience building products at scale with millions of users.
Bachelor's degree from a Tier-1 institute is mandatory.
Excellent stakeholder management and cross-functional leadership experience.
Willingness to work in a hybrid setup based out of Gurgaon.

Experience
8-12 yrs