Tour Guide

Company Description Walk Another Mile is a premium tours and travel company that designs luxury holidays, bespoke itineraries, cultural journeys, and immersive festival experiences across India and international destinations. The team focuses on creating meaningful travel through a blend of comfort, authenticity, personalization, and seamless execution. Core offerings include curated cultural and experiential travel, family vacations, group tours, honeymoon and special occasion trips, and tailor-made itineraries built around each traveler’s interests. A key highlight is the Durga Puja and other festival journeys, which provide thoughtfully designed experiences centered on local heritage, culture, and immersive activities. Walk Another Mile also serves as a travel storytelling platform, sharing destination insights, travel films, and guides that inspire travelers to explore beyond the ordinary.
Role Description This is a contract, on-site Tour Guide role based in Kolkata. The Tour Guide will lead individuals and groups through city tours, cultural walks, and festival-focused itineraries, delivering engaging commentary on local history, culture, and traditions. Responsibilities include welcoming guests, managing tour schedules, coordinating meeting points, and ensuring a smooth, safe, and enjoyable experience throughout the tour. The role involves answering traveler questions, handling real-time issues or changes, and providing recommendations for local food, shopping, and additional experiences. The Tour Guide will also support basic sales-related activities such as promoting upcoming tours and sharing information about Walk Another Mile’s services when appropriate.
Qualifications
Ability to conduct Guided Tours with confidence, including route planning, group handling, and time management.
Strong Communication and interpersonal skills to deliver clear explanations and engaging storytelling.
Customer Service skills to support diverse travelers, manage expectations, and resolve on-ground issues calmly.
Working knowledge of local History, culture, and festivals, especially related to Kolkata and Durga Puja.
Basic Sales skills to introduce and promote other tours and services in a respectful, consultative manner.
Proficiency in English, Hindi and Bengali (additional languages are an advantage).
Comfort with working outdoors in variable conditions and navigating busy city and festival environments.
Prior experience as a tour guide, local expert, or in hospitality/travel is preferred.
Flexibility to work weekends, holidays, and festival periods based on tour schedules.

Work arrangement
No