Travel Specialist

Company Description TravelQuench is a travel services company dedicated to creating seamless and memorable journeys for both leisure and business travelers. The organization focuses on personalized itineraries, efficient travel planning, and reliable support before and during trips. TravelQuench partners with airlines, hotels, and ground transport providers to offer cost-effective and convenient travel solutions. Team members work in a fast-paced, client-focused environment with opportunities to learn about global destinations and travel industry best practices.
Role Description The Travel Specialist role at TravelQuench is a full-time, on-site position based in Bengaluru. In this role, the specialist coordinates end-to-end travel arrangements including flights, hotels, ground transportation, and related services for individual and corporate clients. Daily activities include consulting with clients to understand their preferences and budget, preparing travel itineraries, securing bookings, and ensuring all travel documentation is accurate and up to date. The Travel Specialist answers inquiries, resolves travel-related issues, and provides timely updates on schedule changes or disruptions. The role also involves maintaining accurate records in travel management systems, monitoring travel policies for business travel clients, and collaborating with internal teams and external partners to deliver high-quality service.
Qualifications
Ability to manage comprehensive travel arrangements and apply travel management practices, including support for business travel.
Strong communication and customer service skills to interact effectively with diverse clients and stakeholders.
Attention to detail and organizational skills to handle multiple bookings, itineraries, and deadlines accurately.
Comfort with using booking platforms, travel management tools, and standard office software.
Prior experience in travel services, hospitality, or customer-facing roles is preferred.
Knowledge of common travel regulations, visa requirements, and airline/hotel policies is an advantage.
Ability to work on-site in Bengaluru, collaborate in a team environment, and adapt to changing client needs.
Diploma or degree in Travel and Tourism, Hospitality, Business, or a related field is beneficial.

Work arrangement
No