Territory service manager

🚗 Hiring for One of the Biggest Automobile Industry Leaders! 🚗
Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for dynamic professionals for the role of Territory Service Manager.
📍 Role: Territory Service Manager
📌 Experience: 2 to 7 Years
🎓 Qualification:
B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)
🔥 Key Responsibilities:
✅ Drive workshop business growth through improvements in PM, load growth, and service performance.
✅ Analyze workshop data, customer retention trends, and implement effective service strategies.
✅ Support dealers in reducing operational inefficiencies and improving productivity.
✅ Handle critical customer complaints and technical issues across the territory.
✅ Manage technical campaigns, recalls, and product feedback escalation.
✅ Enhance customer experience through implementation of service excellence initiatives.
✅ Collaborate with dealer partners to improve process efficiency and business outcomes.
🎯 Must-Have Skills:
Dealer/Channel Management
Territory Management
Customer Service Operations
Workshop Operations
Customer Complaint Handling
Data Analysis & Reporting
Financial Acumen
Service Strategy Implementation
Technical Troubleshooting
Stakeholder Management
Negotiation & Communication Skills
🚘 Preferred Background:
Candidates from the Automobile Industry will be highly preferred.
🌟 What We're Looking For:
Strong analytical and problem-solving skills
Target-oriented mindset
Ability to handle pressure and drive results
Excellent communication and stakeholder management capabilities
Passion for delivering exceptional customer experience
📩 Interested candidates can share their updated CV at:
amritanshu.singh@taggd.in
Please mention the following details while applying:
Current CTC
Expected CTC
Notice Period
Current Location

Work arrangement
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